POLICIES AND PROCEDURES
THESE ARE FULLY REVISED
AND UPDATED ON AN ONGOING BASIS
Amended: October 2023
To be reviewed: October 2024
Wren Day Nursery
Stoneleigh Park, Kenilworth, Warwickshire, CV8 2LG
Tel: 024 76 418957
www.wrendaynursery.co.uk
CONTENTS
Introduction
Admissions Policy
Registration Procedure
Care, Learning and Development Policy
Key person Policy
Parents As Partners
Inclusion and Diversity Policy
Behaviour Management Policy
Healthy Eating Policy
Procedures for Children with Special Dietary Needs
Milk Formula/Breast Prep
Rest and Sleep Policy and Procedures
Safeguarding Children and Child Protection
Online Safety
Special Educational Needs Policy and Procedures
Transition, Continuity and Inter-agency Working Policy and Procedures
Complaints Procedures
Whistleblowing Policy
Staff Recruitment Policy
Staff Training Policy
Lone Working
Health and Safety Policy
Health and Safety Procedures
No Smoking/Vaping Policy
Fire and Emergency Evacuation Procedures
Accident Procedures
Sickness and Illness Procedures
Medication policy
Security Procedures
Missing or Lost Child Procedure
Late Collection Policy and Procedures
Arrivals and Departures
Confidentiality Policy
General Data Protection Regulations and Privacy Notice
Photography and Filming Policy
Student/Volunteer/Agency
Internet and Email Usage Policy
Mobile Telephone/Camera Policy
Social Networking
Babysitting Policy
Adverse Events/ Extreme Weather
Prevent Duty and Promoting British Values
Food Play
Critical Incident
Hot Drinks policy
Toilet training policy
Risk Assessment and Safety checks
Animal Health and Safety
Visits/Outings/Trips
Supervision of Children
Sun care policy
INTRODUCTION
At Wren Day Nursery we believe that every child deserves the best possible start in life, so we aim to provide the highest possible levels of care and education for children and a high standard of service for all parents. With this in mind we have worked closely as a team to produce a document that incorporates all the policies and procedures that we follow and firmly believe in.
Where the term parent/parents’ has been used it refers to the child’s primary carer/carers.
We will ensure that any changes to this policy will be notified to everyone affected -. staff, parents/carers and voluntary workers and that everyone is fully aware of the channels through which they lodge complaints and appeals on all matters.
These policies and procedures are reviewed at least annually and more frequently if circumstances require.
Reviewed October 2023
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WHO IS RESPONSIBLE FOR WHAT AT WREN DAY NURSERY?
Owner: Penny and Phil Shaw Manager: Aimie Luckett Deputy Manager: Katie Evans 3rd in Charge: Nicola Timms Safeguarding DSL: Aimie Luckett, Sam Manderston, Katie Evans Special Educational Needs (SENCO): Sam Manderston Special Educational Needs Assistant: Sade Barham Baby Room Leader: Nicola Timms Toddler Room Leader: Katie Evans Toddler Room Deputy: Charlotte Davis Junior Room Leader: Bon Thompson Pre-School Leader: Catherine Haggerty HR/ Office Manager: Alethea Slee Time2Talk Champions: Aimie Luckett (lead assessor), Sade Barham |
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EYFS: 3.28 – 3.31, 3.55, 3.58 |
Wren Day Nursery aims to ensure the provision of quality childcare while providing flexibility for parents, balanced with the effective running of the nursery. We aim to ensure that on the admission of children all individuals are given equal concern and treatment.
Our site can cater for 104 children in one day between 6 weeks and 5 years old.
The numbers and ages of children admitted to the nursery comply with the legal space requirements set out in the Early Years Foundation Stage (EYFS). When considering admissions, we are mindful of staff: child ratios and the facilities available at the nursery.
Applications for nursery places will be considered on the following basis:
We operate an inclusion and equality policy and ensure that all children have access to nursery places and services irrespective of their gender, race, disability, religion or belief or sexual orientation of parents.
Wren Day Nursery is registered with Ofsted (Reg N0: 200840) to be open from 07.30 - 18.00.
Nursery Sessions are offered as follows:
Early starts and late collections must be booked in advance and charged extra at £2 each per child per 30 mins.
Wren operates a late fining system, if parents are more than 5 minutes late collecting their child without notifying nursery, there will be a £3 fine for every 15 minutes that they are late. Parents will be asked to sign for the late charge upon collection.
There is a separate pre-school policy for funded hours places.
Wren Day Nursery acknowledges that parents’ needs may change. Consideration will be given to an alteration in sessions subject to the changes being compatible with the efficient running of the nursery. If agreement is given to an alteration in sessions, an increase in sessions will be carried out as soon as possible, a reduction in sessions will require 4 weeks’ notice given in writing. Full fees will be charged for the notice period.
Refunds cannot be given for non-attendance, sickness or other reasons, as our staffing costs are incurred even if the children do not attend as planned. Days booked may not be swapped – additional days will be charged at full rate and only if spaces are available.
We offer each child up to 15 days/sessions at 50% discounted holiday entitlement (not applicable to full time places) provided it is booked with at least 4 weeks notice. The Holiday year runs from September - August in line with the academic term. Outside of the notice period or if exceeding entitlement, holiday dates will be charged at full nursery rates.
Prior to a child attending nursery, parents/carers must complete and sign a contract and registration form (see registration policy). These forms provide the nursery with personal details relating to the child. For example, name, date of birth, address, emergency contact details, parental responsibilities, dietary requirements, collection arrangements, fees and sessions, contact details for parents, doctor’s contact details, health visitor contact details, allergies, parental consent and vaccinations etc.
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This policy was adopted on |
Signed on behalf of the nursery |
Date for review |
|
August 2023 |
Aimie Luckett |
August 2024 |
REGISTRATION PROCEDURE
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EYFS: 3.73 |
When a parent/carer decides to place their child in our care they are required in advance to complete and sign a contract between themselves and the nursery and to provide the following information:
If a parent does not have parental responsibility or has a court order in place to prevent this, we must have a copy of this documentation for the child’s records. If a child is registered by one parent of a separated family, we request disclosure of all relevant details relating to the child and other parent such as court orders or injunctions. This will make sure we can support the child and family fully in accordance with the policy set out below.
We also record and submit the necessary documentation to the Local Authority regarding individual children receiving the free entitlement to early years provision via the Early Education Funding. This includes:
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This policy was adopted on |
Signed on behalf of the nursery |
Date for review |
|
October 2023 |
Aimie Luckett |
October 2024 |
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EYFS: 1.1 – 1.17, 2.1-2.6, 3.1, 3.20, 3.27, 3.59, 3.68, 3.80 |
At Wren Nursery, we aim to provide children with high quality care and a wide and varied range of activities and experiences, which promotes their learning and all-round development. We recognise the importance of play for all children and ensure that we provide the opportunity for play both inside and outside throughout the day. We value the experiences that children have at home and endeavour to build on these at nursery, enhancing these. We recognise that each child is an individual and consider children’s needs, interests and development when planning a challenging and enjoyable experience across the seven areas of learning and development.
Our staff guide and plan what children learn reflecting on the different rates at which they develop and adjust practice appropriately. Our aim is to support all children attending the nursery to attain their maximum potential within their individual capabilities.
Our curriculum
At Wren Nursery, we take aspects of the Development Matters guidance (Early Years Foundation Stage) to provide a broad and balanced curriculum that is sequenced and progressive throughout the nursery.
We put emphasis on children’s development in the three prime areas as we recognise that these underpin a child’s learning and development:
We provide continuous provision and activities that also meet the four specific areas:
We ensure that the educational programmes are well planned and resourced to have depth and breadth across the seven areas of learning. They provide interesting and challenging experiences that meet the needs of all children. Planning is based on a secure knowledge and understanding of how to promote the learning and development of young children and what they can achieve. We support and enhance children’s learning and development holistically through play-based activities. We review all aspects of learning and development and ensure a flexible approach is maintained, which responds quickly to children’s learning and developmental needs. We develop tailor-made activities based on observations, which inform future planning and draw on children’s needs and interests. This is promoted through adult-led and child-initiated opportunities both indoors and outdoors.
Children are encouraged to create their own play opportunities and make choices about their play. They are given the opportunity to use their imaginations, develop their natural curiosity and take part in a range of challenging activities within a safe environment. We recognise the unique opportunities that outside play can provide and the importance of encouraging children to be interested in the natural environment. The outside area is used as much as possible. Outdoor play is not restricted by weather conditions, providing that it does not present a Health and Safety risk to children or staff.
We aim to ensure that the care, activities and experiences provided:
We ensure that we:
Recording of learning and development
We maintain a personalised record of every child's development, showing their abilities, progress, interests and any areas requiring further support.
For children whose home language is not English, we will take reasonable steps to:
Assessment is an integral part of our practice and we carry out ongoing assessment (formative) through daily observations whilst ensuring that this does not take us away from interacting with the children.
Summative written assessment is carried out at set points of the year including:
We acknowledge parents/carers as primary educators and encourage parental involvement as outlined in our Parents as Partners policy. We build strong home links in order to enhance and extend children’s learning both within the nursery environment and in the child’s home and have regular meetings with parents/carers to keep them up to date with their child’s progress.
We share information about the EYFS curriculum with parents/carers and signpost them to further support via the following website:
www.foundationyears.org.uk/
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This policy was adopted on |
Signed on behalf of the nursery |
Date for review |
|
October 2023 |
Aimie Luckett |
October 2024 |
KEY PERSON POLICY
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EYFS: 1.16, 3.27 |
The National Standards describe key persons as “providing a vital link with parents and carers and crucial in settling children into the setting” (Ofsted 2001). A baby or child starting or transitioning at nursery will be allocated a key person who will ensure that their individual needs are met. The key person will help a baby/child to become familiar with the setting and help them to feel confident and safe within it. We develop genuine bonds with our children (and parents) and understand the importance of a child feeling secure in order for them to develop to their full potential.
The key person is available for parents/carers to talk to at any time, face to face or via phone call. It is their responsibility to ensure that the room leader is kept up to date with the changing needs of each child. We have also adopted a ‘buddy system’ to support each member of staff in their role as a key person; the ‘buddy’ will be responsible for a young child on a day when the key person isn’t present and can offer extra support if required. We appreciate that at times a baby/child may develop a stronger bond with another member of staff and this is something that can be discussed during the regular department meetings.
Throughout the week in each department, observations of the children are sensitively carried out (see care, learning and development policy).
We value linguistic diversity and through discussions with parents/carers meet the language and communication needs of each child, respecting their cultural background. We welcome these parents/carers to share with us some of their celebrations and festivals, as we feel it is important for the other children to experience cultural diversity. We can incorporate a child’s home language into their play and learning in accordance with the parents’ wishes.
Once your registration fee and deposit have secured your child’s place at nursery, we encourage parents to visit for ‘stay and play’ sessions to help you all get to know us and our routines before your official settling-in sessions begin.
The key person’s responsibilities are:
The parents/carers’ responsibilities are:
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This policy was adopted on |
Signed on behalf of the nursery |
Date for review |
|
October 2023 |
Aimie Luckett |
October 2024 |
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EYFS: 1.1, 2.3 |
We aim to work in partnership with parents to provide a high standard of care and education for children and foster a positive relationship with parents. We acknowledge parents as the primary carers and first educators of their children and recognise the vital role that they play in their child’s life.
We operate an open-door policy; parents are welcomed in at any time (providing it is in the best interest of the children). If parents have particular skills or an area of expertise, (including cultural or religious) that they would like to share we welcome and value their contribution.
Parents are kept fully informed and consulted about all aspects of their child’s care, learning and development. Parents have open access to their child’s records and observations. The nursery promotes a two-way sharing of information between parents and staff members.
Parents are able to ask for copies of, or have access to, all policies and procedures to enable them to understand fully how our service operates.
We send parent information and important updates via the Famly app too.
We aim to give parents and families as much support as possible, especially those
experiencing difficulties. We use a Key Person system (see policy) to support engagement and build relationships. We invite parents to contribute any information to their child’s progress summaries to discuss achievements and next steps that they have for the child.
The nursery has a strict code of conduct regarding confidentiality. Information about parents, children and their families are always treated as strictly confidential. We do not pass on information about a child unless we have the permission of their parents, or it is essential for a child’s welfare.
We run stay and play sessions within each room at the end of every month where parents can drop in to see their children and get involved in the activities taking place, and parents who don’t usually have children attending are also welcome to bring children in for these sessions too.
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This policy was adopted on |
Signed on behalf of the nursery |
Date for review |
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August 2023 |
Aimie Luckett |
August 2024 |
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EYFS:1.1 – 1.17, 2.4, 2.5, 2.6, 3.1 - 3.68, 3.80 |
Wren Day Nursery is committed to providing equality for all. We believe that all individuals have a right to live in an environment that is free from prejudice and discrimination. We welcome all sections of the community as children, parents/carers, students, and staff. The nursery aims to ensure that in the recruitment, employment, promotion, and training of staff and in the admission, care and education of children and students, all individuals are given equal concern and treatment.
Wren Day Nursery aims to treat all children, families, students, and staff members fairly and as individuals regardless of, for example, their age, gender, marital status, sexual orientation, race, religion, culture, family background, home language, differing ability or health status.
We believe that all individuals:
We aim to achieve this by:
We pay particular attention to the provision for and the success and achievement of different groups, including:
Recruitment
Recruitment, promotion and other selection exercises such as redundancy selection will be conducted on the basis of merit, against objective criteria that avoids discrimination.
Application forms are sent out along with a copy of the equal opportunities monitoring form. Application forms do not include questions that potentially discriminate on the grounds specified in the statement of intent.
Vacancies are generally advertised to a diverse section of the labour market. Advertisements avoid stereotyping or using wording that may discourage particular groups from applying.
At interview, no questions are posed which potentially discriminate on the grounds specified in the statement of intent. All candidates are asked the same questions and members of the selection group will not introduce nor use any personal knowledge of candidates acquired outside the selection process. Candidates are given the opportunity to receive feedback on the reasons why they were not successful.
Staff
It is our policy not to discriminate in the treatment of individuals. All staff are expected to co-operate with the implementation, monitoring and improvement of this and other policies. They are expected to challenge language, actions, behaviours and attitudes which are oppressive or discriminatory on the grounds specified in this policy and recognise and celebrate other cultures and traditions. We believe that every member of staff is entitled to a working environment that promotes dignity and respect to all.
Harassment
The Nursery intends to provide a neutral working environment in which no one feels
threatened or intimidated. Harassment is a discriminatory act and is also a criminal offence. It is very difficult to define as it can take many forms, but in the main it takes the form of unwanted behaviour by one employee towards another, for example:
Bullying is also difficult to define. Obvious examples are:
Procedure
If you encounter a problem of this nature, it is vital that you make the person responsible aware that his/her remarks or conduct are offensive to you. This should be done in a simple, straightforward way. It is recognised that complaints of harassment or bullying are often of a sensitive or worrying nature and that it may be difficult to speak directly to the other employee involved. If this is the case, you should put your request in writing and hand it to the harasser or bully.
When, or if the informal approach fails or if you believe that the harassment or bullying is of a very serious nature you must bring the matter to the attention of your Manager. If possible, you should keep notes of the harassment or bullying so that the formal complaint can be investigated, including the date, time and whereabouts of the act.
If you make a formal complaint, it will be dealt with under the grievance procedure and all possible actions will be taken to separate you from the alleged harasser or bully.
If you bring a complaint of harassment or bullying you will not be victimised for having brought the complaint. However, following a full investigation, if the Nursery has grounds to believe that the complaint was brought with malicious intent, you will be subject to disciplinary action under the Nursery’s disciplinary procedure.
The Nursery’s appeal procedures apply to appeals against decisions made under the equal opportunities and discrimination policy and the harassment policy.
We aim to achieve this by:
We value and respect each other by:
All members of staff have personal responsibility for the practical application of this policy, which applies to the treatment of children, families and the general public as well as to fellow members of staff. The Nursery Manager is responsible for keeping up to date with relevant legislation and good practice and for monitoring and influencing practice within the nursery in relation to equality of opportunity.
Curriculum
We follow a broad and balanced curriculum and ensure that all learning opportunities offered in the nursery encourage children to develop positive attitudes to people who are different from them. Our curriculum encourages children to empathise with others and to begin to develop the skills of critical thinking.
Wren Day Nursery is committed to providing appropriate and high-quality care and education to all the children who attend. We believe that all children, including those identified as having special educational needs, have a common entitlement to a broad and balanced range of activities, which is accessible to them, and fully inclusive.
We recognise that children learn and develop at different rates and that there are many factors affecting achievement, including ability, emotional state, age and maturity. We believe that all children may experience difficulties which affect their learning and recognise that these may be long or short term.
At Wren Day Nursery we aim to identify these needs as they arise and provide support, which enables every child to achieve his or her full potential.
We do this by:
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This policy was adopted on |
Signed on behalf of the nursery |
Date for review |
|
August 2023 |
Aimie Luckett |
September 2024 |
BEHAVIOUR MANAGEMENT POLICY
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EYFS: 3.1, 3.2, 3.53, 3.54 |
At Wren, we believe it is important for all children to develop confidence, self-esteem and to learn to behave in a caring and appropriate way with a positive attitude towards their own learning and towards others to enable them to develop socially.
We aim to ensure all staff work in an environment where there is mutual respect, where staff have good understanding of the developmental needs of all children.
We believe in working closely with parents/carers, enables a consistent approach to behaviour management.
Our beliefs about children’s behaviour
We believe that behaviour is learnt, and we can therefore teach children to be kind and caring through many different opportunities. The behaviour is to blame and not the child.
We demonstrate appropriate behaviour by:
Managing inappropriate behaviour
All children may from time-to-time display signs of unacceptable behaviour. When this happens in the nursery it will be managed appropriately and according to the children’s understanding.
In no circumstances will physical punishment, humiliation, denial of food or drink be used as punishment in line with the Children Act 1989, Children Act 2004, Every Child Matters, the Child Care Act 2006, the Statutory Framework for the Early Years Foundation Stage and Practice Guidance for the Early Years Foundation Stage and the UN Convention for the Rights of Children.
Physical intervention will only be used to manage a child’s behaviour if it is necessary to prevent personal injury to the child, other children or an adult. Any occasion where physical intervention is used to manage a child’s behaviour will be recorded and parents will be informed about it on the same day.
Staff will not use the word ‘naughty’ about a child or the behaviour they are presenting as this can damage a child’s self-esteem and is not effective in resolving the situation. We also deter other children away from using this word when talking about others or a situation.
How we approach dealing with undesirable behaviour:
Staff will aim to always use a gentle, calm tone and child friendly, age-appropriate language when dealing with undesirable behaviour. There may be rare occasions where a staff member uses a raised, firm tone, particularly where behaviour is presenting immediate danger or harm.
Staff will always ensure that when talking to children about undesirable behaviour, they are:
We aim to be discreet when talking to children and if other children are trying to listen to the conversation, gently encourage them to do something else or ask a member of staff to distract them. Conversations with parents will be discreet and confidently will be maintained.
At Wren, we follow a ‘no time out’ policy, instead using distractions and guiding children away from areas. On some occasions, we believe older children may need some time to think about their behaviour and actions but on these occasions, children will always be supported by an adult and conversations will take place to discuss this with children, and parents at pick-up. We do not force children to say ‘sorry’, particularly if they are not fully aware of the behaviour; if they wish to on their own accord that is acceptable; instead, we suggest children give others a hug to comfort them. Children will never be removed from the room they are in, and staff must refrain from suggesting a child will be sent to another room if their negative behaviour continues.
We encourage older children, dependant on stage, to attempt to resolve conflict and disagreements with the support of an adult and try to reach a solution and compromise together.
Positive techniques that are appropriate to the age of the child and to the situation will be used to avoid unacceptable behaviour and conflict, for example:
To a child their behaviour is always logical.
All members of staff are aware of the situations and circumstances which children find difficult. In the baby department this includes :
The Toddler department staff are aware of situations which may need additional distraction, such as:
Pre-school staff use informal discussions during play sessions or circle time to create opportunities to talk about thoughts and feelings. They deal with incidents in the above way but can also talk more in depth to the child about what has happened and how to resolve it, though this will vary for each child’s level of understanding.
Incident forms
If a child displays undesirable physical behaviour, this is recorded on an incident form. This is used as aexi record which may also be used to identify triggers or patterns in reoccurring behaviour. This will help the staff in putting appropriate strategies in place to prevent further issues.
This incident form will be communicated with parents who will be asked to sign to form – this form in then logged in the office in a confidential folder and checked by management. When disputes occur between children, the identity of the children involved in the dispute will remain confidential.
If a child is continually showing signs of unacceptable behaviour the Key Person will discuss this with the child’s parents and the Room Leader. The Key Person, Room Leader and parents will agree a plan of action, whereby staff and parents can work in partnership to provide a consistent approach. Reoccurring incidents may result in staff implementing The ABC approach – this will always be communicated with parents.
The ABC Approach
In order to deal consistently with behavioural problems, we use the ABC approach.
A stands for Antecedent: This is what happens before the behaviour - we need to have the full picture in order to establish why it is happening. Does it happen at a particular time? Who is around?
B stands for Behaviour: What does the child do that is unacceptable? We need to be able to clarify clearly what the behaviour is.
C stands for Consequences: What happens next? What is the response? Does the child get what they wanted? How did the staff deal with this?
Once the ABC is identified we can work with parents and other members of staff to change the consequences and the unwanted behaviour.
Special Educational Needs
If a child has a special educational need and if there are also issues with their behaviour, we will work closely with parents/carers, the nursery SENCO officers and outside agencies to come up with strategies to help with the situation.
Bullying
Staff will be alert to signs of bullying and will challenge it in a way that is appropriate to the children’s age/stage of development and understanding. Our approach to bullying is the same as the approach to other unacceptable behaviour in that children, dependant on their age and stage, will be given a clear explanation of why the behaviour is unacceptable and may upset others involved.
Should the behaviour continue, we would record any incidents and invite the parents to come in to nursery to discuss the situation and contribute to resolving the problem. Regular meetings will take place until the behaviour is resolved. Appropriate action will be taken for example, if there are clear signs of racism or discrimination, the safeguarding procedure will be followed.
All members of staff are role models and therefore we make sure that the way we speak to the children and to each other is polite. Children copy actions that they have seen, words they have heard and the expression of emotions they have experienced. We ensure everyone is included and valued and we are always ready to listen.
Biting
Biting is fairly common among young children and we understand that children may use certain behaviour such as biting as a form of communciating their feelings or needs. understand that this is a difficult situation for parents whether it is their child that has bitten or their child that has been responsible for biting. Biting is often painful and frightning for children. All children have individual needs and it is necessary to implement different stratergies depending on the needs of the child who is biting.
At Wren we aim to do all we can to prevent these incidents happening by:
A childs reasoning for biting :
How we aim to deal with biting at Wren:
If a child or member of staff sustains a bite wound where the skin has been severely broken, arrange for urgent medical attention after initial first aid has been carried out.
For cases where a child with Special Educational Needs constantly bites, a risk assessment may be put into place.
Within our Behaviour Management policy our role at Wren is to:
Parental Involvement
Working in partnership with parents is integral to the success of this behaviour policy. For it to work in practice, their contribution is vital. We will achieve this by:
We ask that parents support us by:
Agency involvement
In some circumstances, we as a nursery may require additional support from outside agencies such as the health visitor, community nurse, the speech and language team or IDS (integrated disability service); this will always be communicated with, and with the permission of parents.
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This policy was adopted on |
Signed on behalf of the nursery |
Date for review |
|
September 2023 |
Aimie Luckett |
September 2024 |
HEALTHY EATING POLICY
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EYFS: 3.45, 3.46, 3.48, 3.49 |
Our commitment:
At Wren Nursery, we believe mealtimes should be happy social occasions for all children and staff alike. We adopt an approach at mealtimes which encourages children to develop a positive attitude to food and healthy eating and increases their self-help skills and social interactions with peers and staff.
Wren Nursery aims to provide a well-balanced nutritious diet that reflects the cultures of all children in attendance. We are committed to offering healthy nutritious foods which meet individual needs and requirements. Our Menus are created every 3 months and run on a 3-week rota.
Allergies/Food preferences/Special Diets
At Wren Nursery we are aware that children may have or develop an allergy resulting in an allergic reaction. We aim to ensure allergic reactions are minimised or, where possible, prevented and that staff are fully aware of how to support a child who may be having an allergic reaction.
In the event of a serious allergic reaction and a child needing hospital treatment, the nursery manager/staff member will:
Nutrition:
At Wren Nursery, we will provide healthy, balanced and nutritious meals and drinks which have been nutritionally analysed to provide a healthy, balanced choice across the weekly menu.
Food from home:
Drinks
Our Healthy Approach:
From September 2022, in line with research into childhood obesity, tooth decay and a requirement from the Early Years Foundation Stage to promote oral health; at Wren Nursery we are constantly reviewing our menus and health eating policy.
In order to limit the sugar intake for children attending our nursery thus reducing the risk of both dental issues and obesity. children will continue to have a hot, home-cooked meal at lunch, with a second course of a healthier alternative homemade cake such as banana bread, fruit and yoghurt, fruit crumble and fruit muffins. At snack tea-time, children will continue to have a carbohydrate, such as bread crackers and rice cakes; that will then be followed with some vegetables or fruit.
We will continue to celebrate special occasions, such as birthdays, with the occasional treat of cake or biscuit.
Mealtimes
An appropriate environment will be provided to encourage independence, the development of good eating habits and children’s social skills, by:
Food preparation at Wren Nursery:
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This policy was adopted on |
Signed on behalf of the nursery |
Date for review |
|
October 2023 |
Aimie Luckett |
October 2024 |
PROCEDURES FOR CHILDREN WITH SPECIAL DIETARY NEEDS
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EYFS: 3.45, 3.46, 3.48, 3.49 |
We are committed to meeting the individual dietary needs of all children in our care.
In order to ensure that children receive appropriate food and drink we follow the procedure outlined below:
|
This policy was adopted on |
Signed on behalf of the nursery |
Date for review |
|
October 2023 |
Aimie Luckett |
October 2024 |
MILK FORMULA/BREAST STORAGE AND PREPERATION
At Wren we understand the importance of milk in a baby’s diet and the nutrition they gain from this and follow NHS guidance on formula and breast milk.
Formula milk
On starting at nursery, we ask parents for as much information on their child’s routine and their personal preferences as possible and we try to adhere to this.
Parents are asked to provide formula in the original box that nursery will label with the child’s name and store appropriately. Parents will advise the team on:
Wren has plenty of spare bottles but where possible we ask parents to provide their own which will be labelled.
When preparing a formula bottle, staff will:
Bottles MUST NOT be warmed in the microwave and will be served cold from the fridge, at room temperature or warmed by putting the bottle into a jug filled with hot water.
Breast milk
Parents that breastfeed may choose to pump breastmilk and provide this for the child to have at nursery. This will need to be labelled with a date of when the milk was expressed.
When preparing breast milk, staff will:
Breastmilk MUST NOT be warmed in the microwave and will be served cold from the fridge, at room temperature or warmed by putting the bottle into a jug filled with hot water.
Sterilisation
Children under 1 must have all of their bottle sterilised before use. Wren uses tablets which sterilise within 10 minutes.
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This policy was reviewed on |
Signed on behalf of the nursery |
Date for review |
|
October 2023 |
Aimie Luckett |
October 2024 |
REST AND SLEEP POLICY AND PROCEDURES
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EYFS: 3.60 |
At Wren Nursery we aim to ensure that all children have enough sleep to support their development and natural sleeping rhythms in a safe environment. Throughout the day children will be given the opportunity to rest and sleep appropriate to their age/stage of development and their individual needs. The individual sleep and rest pattern of children will be discussed and agreed with parents and met as far as possible within the daily routine.
The safety of babies sleeping is paramount. Our policy aims to minimise the risk of Sudden Infant Death (SIDS), taking advice from The Lullaby Trust (www.lullabytrust.org.uk) and the NHS. Sudden Infant Death Syndrome (SIDS) is the unexpected death of a seemingly healthy baby for whom no cause of death can be determined based on an autopsy, an investigation of the place where the baby died and a review of the baby’s medical history.
In the belief that proactive steps can be taken to lower the risk of SIDS in childcare settings and that parents and childcare professionals can work together to keep babies safer while they sleep, we make sure that:
Outdoor sleeping
At Wren, we ask parents/carers of babies their preference on where their child sleeps. We offer outdoor sleeping in pushchairs and see many benefits to this:
For more information, please refer to: The Benefits of Sleeping Outdoors – Little Learners EDEC (little-learners.com.au)
We ensure children are sleeping safely outside through:
We also provide indoor cots for younger babies and mats for toddlers.
We ensure children are sleeping safely in the rooms through:
At all sleep times:
An appropriate environment will be provided to encourage children to settle to sleep such as:
Staff will help children to settle to sleep by:
Rest times
Physical restraint will never be used when settling a child to sleep. If a child does not settle to sleep after a period of time, they will be allowed to get up and play in another room. We recognise parent/carer knowledge of their child with regard to sleep routines and will, where possible, work together to ensure each child’s individual sleep routines and well-being continues to be met. However, staff will not force a child to sleep or keep them awake against his or her will.
|
This policy was reviewed on |
Signed on behalf of the nursery |
Date for review |
|
August 2023 |
Aimie Luckett |
September 2024 |
|
EYFS: Section 3 – Safeguarding and welfare requirements |
Wren Day Nursery recognises the responsibility to care for, protect and safeguard all the children in our nursery. We work with children, parents, external agencies and the community to ensure the welfare and safety of children and to give them the best start in life. We aim to create an environment in which children and young people are safe from abuse and in which concerns, and suspicions are dealt with promptly and appropriately. The welfare and safety of the child/young person is always paramount. Any actions taken are in the best interest of the child/young person and confidentiality will be maintained at all times.
We support the children within our care, protect them from maltreatment and have robust procedures in place to prevent the impairment of children’s health and development. Safeguarding children is everybody’s responsibility. All staff, students, any supply staff and visitors are made aware of and asked to adhere to, the policy.
Safeguarding is a much wider subject than the elements covered within this single policy, therefore this document should be used in conjunction with the nursery’s other policies and procedures including:
In order to achieve this, we:
Aimie Luckett along with Sam Manderston and Katie Evans co-ordinate our Safeguarding procedures and are the Designated Persons responsible for maintaining child protection records and providing staff with updated guidelines and training opportunities. There is always at least one designated person on duty or on call during opening hours of the setting. There is a Safeguarding Noticeboard in the Entrance Hall which contains up to date and useful information for parents and carers. DSL training is updated a minimum of every 3 years.
All child protection training is ongoing, and knowledge is updated through regular staff meetings and scenarios, on the spot questions, and in-depth discussions around safeguarding.
The role of the Designated Safeguarding Lead is to:
All staff members are aware that abuse does occur in our society, and we are vigilant in identifying signs of abuse and reporting concerns. Our staff have a duty to protect and promote the welfare of children and inform a Designated Person or a senior member of staff if they suspect that a child is being or is at risk of being abused.
Abuse and neglect are forms of maltreatment to children. Child abuse presents itself in different ways and the signs and indicators below may not necessarily indicate that a child has been abused, but will help us to recognise that something may be wrong, especially if a child shows a number of these symptoms or any of them to a marked degree:
Indicators of child abuse
Softer signs of abuse as defined by National Institute for Health and Care Excellence (NICE) include:
Emotional states:
Behaviour:
Interpersonal behaviours:
Physical abuse
This involves hitting, shaking, throwing, poisoning, burning or scalding, suffocating or any other physical harm. Deliberately causing a child’s ill health or fabricating the symptoms also constitutes physical abuse. The parent or carer may seek out unnecessary medical treatment or investigation; they may exaggerate a real illness and symptoms or deliberately induce an illness through poisoning with medication or other substances or they may interfere with medical treatments. Fabricated illness is a form of physical abuse, and any concerns will be reported, in line with our safeguarding procedures.
All children can suffer injuries during their early years as they explore and develop. If an explanation of how a child received their injury doesn’t match the injury itself or if a child’s injuries are a regular occurrence or there is a pattern to their injuries, then we will report our concerns.
Neglect
Neglect is the persistent failure to meet a child’s basic physical and/or psychological needs, likely to result in the serious impairment of the child’s health or development. Neglect may occur during pregnancy as a result of maternal substance abuse. Once a child is born, neglect may involve a parent or carer failing to:
It may also include neglect of, or unresponsiveness to, a child’s basic emotional needs.
Signs may include a child persistently arriving at nursery unwashed or unkempt, wearing clothes that are too small, arriving at nursery in the same nappy they went home in, or a child having an illness or identified special educational need or disability that is not being addressed by the parent. A child may also be persistently hungry if a parent is withholding food or not providing enough for a child’s needs.
Emotional
Emotional abuse is the persistent emotional maltreatment of a child such as to cause severe and persistent adverse effects on the child’s emotional development. It may involve conveying to a child that they are worthless or unloved. Some level of emotional abuse is involved in all types of ill treatment of a child, though it may occur alone.
It may include not giving the child opportunities to express their views, deliberately silencing them or ‘making fun’ of what they say or how they communicate, as well as overprotection and limitation of exploration and learning, or preventing the child participating in normal social interaction. It may involve seeing or hearing the ill-treatment of another. It may involve serious bullying (including cyber bullying), causing children frequently to feel frightened or in danger, or the exploitation or corruption of children.
Children may also experience emotional abuse through witnessing domestic abuse and alcohol and drug misuse by adults caring for them. In England, The Domestic Abuse Act 2021 recognises in law, for the first time, that children are victims if they see, hear or otherwise experience the effects of domestic abuse.
Sexual Abuse
This involves forcing or enticing a child or young person to take part in sexual activities, whether or not the child is aware of what is happening. The activities may involve physical contact, including penetrative or non-penetrative acts. It can also include non-contact activities such as showing children pornographic materials, grooming, or encouraging children to behave in sexually inappropriate ways.
Action must be taken if a staff member witnesses an occasion(s) where a child indicates sexual activity through words, play, drawing, has an excessive preoccupation with sexual matters; or has an inappropriate knowledge of adult sexual behaviour, or language, for their developmental age. This may include acting out sexual activity on dolls/toys or in the role-play area with their peers; drawing pictures that are inappropriate for a child, talking about sexual activities or using sexual language or words.
Staff should also be aware of Child Sexual Exploitation (CSE) where an individual or group takes advantage of an imbalance of power to coerce, manipulate or deceive a child into sexual activity in exchange for something the victim needs or wants, and/or for the financial advantage or increased status of the perpetrator or facilitator. Similarly, to sexual abuse, CSE does not always involve physical contact and can also be penetrative and non-penetrative acts.
If a child is being sexually abused staff may observe both emotional and physical symptoms.
Emotional signs:
Physical Signs:
Staff at the setting will also be made aware of other types of abuse that children may encounter and to look out for signs of the following:
Female Genital Mutilation (FGM)
Female Genital Mutilation, also known as Female Genital Cutting comprises all procedures that involve partial or total removal of the external female genitalia, or other injury to the female genital organs for non-medical reasons (WHO). FGM can cause severe pain and there may be immediate/long-term health consequences (mental health, childbirth problems, and/or death).
FGM has been a criminal offence in the UK since 1985. In 2003 it also became a criminal offence for UK nationals or permanent UK residents to take their child abroad to have female genital mutilation. The procedure may be carried out shortly after birth, during childhood, as well as adolescence, just before marriage or during a first pregnancy.
A girl at immediate risk of FGM may not know what's going to happen. But she might talk about or you may become aware of:
Any concerns about a child or family, will be reported to the Front Door in the same way as other types of physical abuse. We have a mandatory duty to report to police any case where an act of female genital mutilation appears to have been carried out on a girl under the age of 18.
Honour based violence, domestic abuse and forced marriage
The Metropolitan Police definition of so-called honour-based violence is: 'a crime or incident, which has or may have been committed to protect or defend the honour of the family and/or community'. A child who is at risk of honour-based violence is at significant risk of physical harm and/or neglect, and may also suffer significant emotional harm through the threat of violence or witnessing violence directed towards a sibling or other family member.
All children can witness and be adversely affected by domestic abuse in the context of their home life where domestic abuse occurs between family members. Exposure to domestic abuse and/or violence can have a serious, long lasting emotional and psychological impact on children. If we are concerned that domestic abuse is happening within a home and a child is at risk, we will follow our safeguarding policies’ reporting procedures (see Safeguarding Children/Child Protection policy).
Where incidents of honour-based abuse, domestic abuse and are shared by an employee or parent/carer, we will always respect confidentiality and not share information without their permission. However, we will share this information, without permission, in cases of child protection or where we believe there is an immediate risk of serious harm to the person involved.
If we suspect or receive information about a forced marriage being planned, then we will follow our safeguarding reporting procedures. If the person concerned is under the age of 18-years, then we will report the incident to the children’s social care team. If we believe a person is in imminent danger of being forced into a marriage, we may contact the Police and the Governments Forced Marriage Unit (FMU) on 020 7008 0151.
Extremism/Radicalisation – the Prevent Duty
Wren Day Nursery and their staff will have “due regard to the need to prevent people from being drawn into terrorism”. Staff have a duty to safeguard at risk or vulnerable children and will be alert to changes in children’s behaviour which could indicate that they may be in need of help or protection (children at risk of radicalisation may display different signs or seek to hide their views- see section on Prevent Duty and promoting British values within the Nursery Policies and Procedures). Any concerns of extremism will be reported to the police.
Children can be exposed to different views and receive information from various sources. Some of these views may be considered radical or extreme. Radicalisation is the way a person comes to support or be involved in extremism and terrorism. It’s a gradual process so young people who are affected may not realise what’s happening.
Radicalisation is a form of harm. The process may involve:
We have a Prevent Duty and Radicalisation policy in place. Please refer to this for specific details.
Child abuse linked to faith or belief
Abuse linked to faith or belief where concerns for a child’s welfare have been identified, and could be caused by a belief in witchcraft, spirit or demonic possession, ritual or satanic abuse features; or when practices linked to faith or belief are harmful to a child. Witchcraft beliefs are used to blame a person (rather than circumstances) for misfortune that happens in life. Faith abuse may display signs of physical abuse, emotional abuse, neglect and sexual abuse.
This is not an exhaustive list and there will be other examples where children have been harmed when adults think that their actions have brought bad fortune.
Breast ironing/flattening
Breast ironing/flattening is the process where young girls' breasts are ironed, massaged and/or pounded down through the use of hard or heated objects in order for the breasts to disappear, or delay the development of the breasts entirely. It is believed that by carrying out this act, young girls will be protected from harassment, rape, abduction and early forced marriage.
Breast Ironing/Flattening is a form of physical abuse and can cause serious health issues such as: tissue damage, infection, cysts and abscesses.
County Lines
The National Crime Agency (NCA) describe county lines as a term used to describe gangs and organised criminal networks involved in exporting illegal drugs from big cities into smaller towns, using dedicated mobile phone lines or other form of ‘deal line.’ Offenders will often use coercion, intimidation, violence (including sexual violence) and weapons to ensure compliance of victims. Children can be targeted and recruited into county lines in a number of locations including schools, further and higher educational institutions, pupil referral units, special educational needs schools, children’s homes and care homes.
Signs and indicators to be aware of include:
Cuckooing is a form of county lines crime in which drug dealers take over the home of a vulnerable person in order to criminally exploit them as a base for drug dealing, often in multi-occupancy or social housing properties. Signs that this is happening in a family property may be an increase in people entering or leaving the property, an increase in cars or bikes outside the home; windows covered, or curtains closed for long periods, family not being seen for extended periods; signs of drug use or an increase in anti-social behaviour at the home.
Modern Slavery/Child Trafficking
Child trafficking and modern slavery is becoming a more frequent form of child abuse. Children are recruited, moved, transported and then exploited, forced to work or are sold on. Victims of modern slavery are also likely to be subjected to other types of abuse such as physical, sexual and emotional abuse.
Action should be taken if they appear to have some of these possible signs including: under the control of someone else and reluctance to interact with others, the victim has few personal belongings and wear the same clothes every day or wear unsuitable clothes for work. The victim is not able to move around freely and is reluctant to talk to strangers or the authorities including appearing frightened, withdrawn, or showing signs of physical or psychological abuse.
When a concern is raised about slavery or trafficking then we will follow our safeguarding procedure. If the child (or adult) is at risk of immediate harm then the police will be called, otherwise the local authority will be contacted, and the referral process will be followed as per the safeguarding procedure.
If you are in the UK and suspect someone might be in slavery, you have several options:
Online Safety
We take the safety of our children very seriously and this includes their online safety. Please refer to the Online Safety policy for further details.
Adult sexual exploitation
As part of our safeguarding procedures, we will also ensure that staff and students are safeguarded from sexual exploitation.
Up skirting
Up skirting involves taking a picture of someone’s genitals or buttocks under their clothing without them knowing, either for sexual gratification or in order to humiliate, or distress the individual. This is a criminal offence, and any such action would be reported following our reporting procedures.
Children missing from education (see missing or lost child policy)
As part of our requirements under the statutory framework and guidance documents we are required to monitor children’s attendance patterns to ensure they are consistent and no cause for concern. We ask parents to inform the nursery prior to their children taking holidays or days off, and all incidents of sickness absence should be reported to the nursery the same day, so the nursery management are able to account for a child’s absence.
All staff should be aware that children going missing, particularly repeatedly, can act as a vital warning sign of a range of safeguarding possibilities. This may include abuse and neglect, which may include sexual abuse or exploitation and child criminal exploitation. It may indicate mental health problems, risk of substance abuse, risk of travelling to conflict zones, risk of female genital mutilation or risk of forced marriage. Early intervention is necessary to identify the existence of any underlying safeguarding risk and to help prevent the risks of a child going missing in future.
Looked after children:
As part of our safeguarding practice, we will ensure our staff are aware of how to keep looked after children safe. In order to do this, we ask that we are informed of:
Early help services
When a child and/or family would benefit from support, a discussion will take place with the family around early help services. Early help provides support as soon as a concern/area of need emerges, helping to improve outcomes and prevent escalation onto local authority services. Sometimes concerns about a child may not be of a safeguarding nature and relate more to their individual family circumstances. The nursery will work in partnership with parents/carers to identify any early help services that would benefit your child or your individual circumstances, with your consent.
Staff work closely with the children every day, so they are in the best position to notice changes in their attitudes and behaviour. All staff have a responsibility to report safeguarding/child protection concerns and suspicions of abuse. These concerns will be discussed with the designated safeguarding lead (DSL) as soon as possible.
Staff are fully trained to look for signs of abuse:
If a child makes a disclosure to a member of staff they should respond using this guidance:
How not to respond:
Staff are offered support and advice if they find themselves involved in a particular matter.
For children that arrive at nursery with an existing injury, we have an Existing Injuries form which parents/carers are requested to complete with an explanation of how the injury occurred. This form is located in the folder in reception and upon completion it is filed appropriately in the office.
Procedures for dealing with suspected abuse:
Keeping children safe is our highest priority and if, for whatever reason, staff do not feel able to report concerns to the DSL or deputy DSL they should call The Front Door on 01926 414144, the Police on 999 or the NSPCC and report their concerns.
Recruitment (see recruitment policy)
Our policy is to provide a secure and safe environment for all children. We follow safer recruitment practices including obtaining references and all staff employed to work with children will have enhanced criminal record checks from the Disclosure and Barring Service (DBS) before being able to carry out intimate care routines or have unsupervised contact with children. In any instance where an applicant or member of staff does not have a clear DBS, there employment will be terminated.
Volunteers and visitors will never have unsupervised access to children (please see volunteer/student/agency policy).
Adults arriving under the influence of alcohol or drugs:
Under no circumstances are drugs and alcohol allowed to be consumed on the premises.
Procedure for dealing with safeguarding concerns or allegations against those working in or on behalf of Wren Day Nursery:
There are two levels of concerns and allegations that will be covered in this section:
At Wren we promote an open and transparent culture where all concerns about a person of trust, are shared responsibly and are dealt with promptly and appropriately.
Concerns of allegations that may meet the harm threshold:
All allegations should be reported to a DSL as highlighted in the Child Protection and Safeguarding Policy. In the event the accusations are made against the owner/manager the LADO should be contacted and an interview will be conducted by the appropriate authority.
An allegation against a member of staff/volunteer or any other person that may meet the threshold, may relate to a person who has:
Responding to an allegation that may meet the harm threshold:
Upon completion of a MULTI AGENCY REFERALL FORM (MARF) FOR A POSITION OF TRUST please email the referral from a secure email address and send to the LADO at LADO@warwickshire.gov.uk Telephone number: 01926-745376. The LADO has no fax facilities. If you are having difficulties sending your referral, please call the FRONT DOOR on 01926 414144. The LADO should acknowledge your referral within 24 hours of receipt. If you have not heard back within 2 working days, contact the LADO again.
If a referral to LADO meets the threshold, LADO will carry out an investigation. Outcomes may be:
If the allegation is substantiated, we have a duty to make a Disclosure or Barring referral. We also have a duty if:
When reporting the substantiated allegation, OFSTED will be notified as soon as reasonably possible but always within 14 days. They will be notified of:
Concerns of allegations that do not meet the harm threshold:
Concerns that do not meet the harm threshold are ‘low-level’ concerns. Low-level concerns are not insignificant but is a concern that an individual may have acted in a way that:
In any cases where the nursery are in doubt as to whether the concern is low-level in fact does meet the harm threshold, they should consult with LADO.
All low-level concerns should be shared confidently with a DSL and recorded on a yellow form with details of the concern, the context and action taken. A low-level concern may be, but is not limited to, managed through:
Records should be reviewed so that potential patterns of inappropriate, problematic or concerning behaviour can be identified. Where a pattern of such behaviour is identified, Wren will decide on action moving forward with consideration for disciplinary action or if it is believed the low-level concerns meet the harm threshold – in which case, it will be refereed to LADO.
For further information please refer to the Warwickshire Safeguarding’s Procedures available at https://www.safeguardingwarwickshire.co.uk/
and Warwickshire Front Door - 01926 414144
Further information can also be found through Keeping children safe in education 2022 (publishing.service.gov.uk)
|
This policy was reviewed on |
Signed on behalf of the nursery |
Date for review |
|
October 2023 |
Aimie Luckett |
October 2024 |
|
EYFS: 3.1-3.8 |
Our nursery is aware of the growth of the internet and the advantages this can bring. However, it is also aware of the dangers it can pose, and we strive to support children, staff and families to use the internet safely.
We refer to 'Safeguarding children and protecting professionals in early years settings: online safety considerations’ to support this policy.
The Designated Safeguarding Lead is ultimately responsible for online safety concerns. All concerns need to be raised as soon as possible to Aimie Luckett, Sam Manderston or Katie Evans.
The use of technology has become a significant component of many safeguarding issues. Child sexual exploitation; radicalization; sexual predation: technology often provides the platform that facilitates harm.
The breadth of issues classified within online safety is considerable, but can be categorized into three areas of risk:
example commercial advertising as well as adults posing as children or young adults; and
harm; for example making, sending and receiving explicit images, or online bullying.
Within the nursery we aim to keep children, staff and parents safe online. Our safety measures include:
If any concerns arise relating to online safety, then we will follow our safeguarding policy and report all online safety concerns to the DSL.
|
This policy was adopted on |
Signed on behalf of the nursery |
Date for review |
|
August 2023 |
Aimie Luckett |
September 2024 |
SPECIAL EDUCATIONAL NEEDS
POLICY AND PROCEDURES
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EYFS: 1.1 – 1.17, 2.1 – 2.6, 2.9-2.14, 3.1 – 3.8, 3.45-3.47, 3.53 – 3.54, 3.65, 3.68, 3.69, 3.80. |
Our Intent
We recognise that children and their families within the community have a wide range of needs and we will endeavour to play a part in meeting those needs. The nursery is committed to inclusion. We understand the importance of children with special education needs having access to mainstream settings and we will do our utmost to allow access to all children. The best interests of the child will always be paramount. We are committed to the inclusion of all children at our nursery. We ensure all children are cared for and educated to develop to their full potential alongside their peers through positive experiences. We enable them to share opportunities and experiences and develop and learn from each other. We provide a positive and welcoming environment where children are supported according to their individual needs, and we work hard to ensure no child is discriminated against or put at a disadvantage as a consequence of their needs. Each child’s needs are unique, and we do not attempt to categorise children.
We are committed to working in partnership with parents in order to meet each child’s individual needs and develop to their full potential. We are committed to working with any child who has a special educational need and/or disability and making reasonable adjustments to enable every child to make full use of the nursery’s facilities. All children have a right to a broad and well-balanced early learning environment.
In order to achieve this, we will:
Our nursery Special Education Needs, and Disabilities Co-ordinator (SENCO) is Sam Manderston alongside our SENCO Assistant, Sade Barham.
The role of the SENCO and Assistant in our setting includes:
Procedure
When a child with special educational needs is admitted to the nursery, there is an additional registration form to complete, then our SENCO will work closely with the child’s parents, other professionals and other settings, if applicable, to ensure smooth transition and admission for the child in line with our Transition, Continuity and Interagency Working Policy. If outside agencies are involved in the child’s care, we welcome the opportunity to work alongside them.
Staff members perform regular observations and on-going assessments of all children, in order to identify and support their individual needs as early as possible. If a parent or member of staff is concerned about a child’s progress the nursery staff will work with the parents to try to address these concerns. If necessary, information regarding this concern will be passed to the SENCO. The SENCO will speak to the child’s Key Person, observe the child in the nursery, assess the child’s needs and offer advice to staff members and parents.
We respect the need for confidentiality at all times.
We work hard to ensure that we can provide quality care and education for all children, including those who have disabilities or special educational needs. Through the planning of our learning environment, we make sure that we have:
Effective assessment of the need for early help
We are aware of the process for early help and follow the following procedure:
Local agencies should work together to put processes in place for the effective assessment of the needs of individual children who may benefit from early help services. Children and families may need support from a wide range of local agencies. Where a child and family would benefit from coordinated support from more than one agency (e.g. education, health, housing, police) there should be an inter-agency assessment. These early help assessments should identify what help the child and family require to prevent needs escalating to a point where intervention would be needed via a statutory assessment under the Children Act 1989.
The early help assessment should be undertaken by a lead professional who should provide support to the child and family, act as an advocate on their behalf and coordinate the delivery of support services. The lead professional role could be undertaken by a General Practitioner (GP), family support worker, teacher, health visitor and/or special educational needs coordinator. Decisions about who should be the lead professional should be taken on a case-by-case basis and should be informed by the child and their family.
For an early help assessment to be effective:
If at any time it is considered that the child may be a child in need as defined in the Children Act 1989, or that the child has suffered significant harm, or is likely to do so, a referral should be made immediately to local authority children’s social care. This referral can be made by any professional (Working together to safeguard children 2018).
Assess
In identifying a child as needing SEND support, the key person, working with the SENCO and the child’s parents, will carry out an analysis of the child’s needs. This initial assessment will be reviewed regularly to ensure that support is matched to need. Where there is little or no improvement in the child’s progress, more specialist assessment may be called for from specialist teachers or from health, social services or other agencies beyond the setting. Where professionals are not already working with the setting, the SENCO will contact them, with the parents’ agreement.
Plan
Where it is decided to provide SEND support, and having formally notified the parents, the key person and the SENCO, in consultation with the parents, will agree the outcomes they are seeking, the interventions and support to be put in place, the expected impact on progress, development or behaviour, and a clear date for review. Plans will take into account the views of the child.
The support and intervention provided will be selected to meet the outcomes identified for the child, based on reliable evidence of effectiveness, and provided by practitioners with relevant skills and knowledge. Any related staff development needs are identified and addressed. Parents will be involved in planning support and, where appropriate, in reinforcing the provision or contributing to progress at home.
Do
The child’s key person will be responsible for working with the child on a daily basis. With support from the SENCO, they will oversee the implementation of the intervention agreed as part of SEN support. The SENCO will support the key person in assessing the child’s response to the action taken, in problem solving and advising on the effective implementation of support.
Review
The effectiveness of the support and its impact on the child’s progress will be reviewed in line with the agreed date. The impact and quality of the support will be evaluated by the key person and the SENCO in full consultation with the child’s parents and taking into account the child’s views. Information will be shared with parents about the impact of the support provided.
Education and Health Plan (EHCP)
Some children and young people may require an EHC needs assessment in order to decide whether it is necessary to develop an EHC plan. The purpose of an EHC plan is to make adjustments and offer support to meet the special educational needs of the child, to secure the best possible outcomes for them across education, health and social care.
The local authority will conduct the EHC needs assessment and take into account a wide range of evidence, including:
We will then work with the local authority and other agencies to ensure that the child receives the support they need to gain the best outcomes.
We will review this policy annually to ensure it continues to meet the needs of the children/parents and our nursery. We undertake a Progress Check of all children at age two in accordance with the statutory framework for the EYFS. We will also undertake an assessment at the end of the Early Years Foundation Stage for any children that remain with us in the final term of the year in which they turn five, as per the statutory framework for the EYFS.
We will work closely with the child’s parents and any relevant professionals if we identify any areas where a child’s progress is less than expected to establish if any additional action is required. This may include:
|
This policy was adopted on |
Signed on behalf of the nursery |
Date for review |
|
October 2023 |
Aimie Luckett |
October 2024 |
TRANSITION, CONTINUITY, AND INTER-AGENCY WORKING POLICY AND PROCEDURES
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EYFS: 1.16, 3.1, 3.27 |
We aim to ensure that children moving to new settings, both internally and externally do so with the minimum disruption. The nursery is committed to working in partnership with parents and other settings to ensure smooth transitions for all children.
Some examples of transitions that young children and babies may experience are:
Our staff are confident in observing their key children and being sensitive to any changes in their behaviour and personality. We respectfully ask that parents inform us of any changes at home so staff have awareness of potential changes to children’s behaviour and can support them as they transition through this.
We aim to ensure that during transition:
Procedure for children starting at nursery
Parents will be provided with a copy of the nursery policies and procedures before their child starts and will have the opportunity to discuss and clarify them with the Key person during induction.
The following procedure is aimed at ensuring smooth transition in to the nursery for both the child and the parents:
Procedure for children moving within the setting
The following procedure is aimed at ensuring a smooth transfer for both the child and the parents within the setting:
Children will only be transitioned when they are settled and developmentally ready, if a child is not going to transition for any reason, this will be discussed with parents.
Procedure for children moving out of the setting
Procedure for children starting school
Starting school is an important transition and some children may feel anxious about the move. We will do all we can to facilitate a smooth transition and minimise any potential stresses. This following process relates to children going to school.
Inter-agency working
We are committed to providing the best possible care and education for all children. In order to help us to do this we actively seek advice from a broad spectrum of other professionals. This will always be done with the parent’s informed consent (unless the safety of the child is at risk) and all information will be shared with the child’s parents. Other professionals are welcomed into the setting and their knowledge and advice is valued. Parents are encouraged to share any information from other professionals with staff to enable us to support the development of the child.
Family breakdowns
We recognise that when parents separate it can be a difficult situation for all concerned. We have a separated families’ policy that shows how the nursery will act in the best interest of the child.
Moving home and new siblings
We recognise that both these events may have an impact on a child. Normally, parents will have advance notice of these changes and we ask parents to let us know about these events so we can support the child to be prepared. The key person will spend time talking to the child and providing activities that may help the child to act out any worries they have, e.g. through role play, stories and discussions.
Bereavement
We recognise that this may be a very difficult time for children and their families and have a separate policy on bereavement, which we follow to help us offer support to all concerned should this be required.
If parents feel that their child requires additional support because of any changes/transitions in their life, we ask that you speak to the nursery manager and the key person to enable this effective support to be put into place.
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This policy was adopted on |
Signed on behalf of the nursery |
Date for review |
|
August 2023 |
Aimie Luckett |
September 2024 |
COMPLAINTS PROCEDURE
|
EYFS: 3.75, 3.76 |
At Wren Nursery, we aim to provide the highest standards of care and education for all children. We believe that all parents and children should be treated courteously and with respect and that prompt and careful attention should be given to their needs, wishes and concerns. We hope that at all times parents are happy and satisfied with the quality and service provided and we encourage parents to voice their appreciation to the staff concerned and/or management.
We welcome any suggestions from parents on how we can improve our services and will give prompt and serious attention to any concerns that parents may have.
In order to achieve this we will:
Any concerns will be dealt with professionally and promptly to ensure that any issues arising from them are handled effectively and to ensure the welfare of all children, enable ongoing cooperative partnership with parents and to continually improve the quality of the nursery.
We have a formal procedure for dealing with complaints where we are not able to resolve a concern. Where any concern or complaint relates to child protection, we follow our Safeguarding/Child Protection Policy.
Procedure
The following procedure will be followed when a parent has concerns about any aspect of their child’s care and education:
Any complaint received will be logged on a complaints form; this will provide information on the concern, the immediate action taken and an evaluation of the complaint. Parents will be asked to sign this if they are satisfied with the outcome and to agree to close the complaint. These records will be kept for a minimum of three years. The record of complaints is made available to Ofsted on request.
We recognise that sometimes complaints need to be taken further. Ofsted’s complaints procedure is available with the Policies and Procedures, providing anonymity if required.
Contact details for Ofsted are: Ofsted, Piccadilly Gate, Store Street, Manchester M1 2WD Helpline: 0300 123 1231 Website: www.ofsted.gov.uk/parent
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This policy was adopted on |
Signed on behalf of the nursery |
Date for review |
|
August 2023 |
Aimie Luckett |
September 2024 |
|
EYFS: 3.4 – 3.18 and 3.22 |
WHISTLEBLOWING POLICY
Whistleblowing is the term used when a worker passes on information concerning wrongdoing. This policy is used in conjunction with:
Our commitment
Wren Day Nursery is committed to ensuring an environment of openness and accountability. We expect all employees, students and any other adult associated with Wren Day Nursery to be professional at all times and hold the welfare and safety of every child as their paramount objective. There may be occasions where this may not happen and we expect any individual who has any serious concerns, to disclose any information that suggests children’s welfare and safety may be at risk. This policy has been written to support staff in coming forward with concerns; we recognise that some of the issues raised will have to be dealt with on a confidential basis.
Aims
The aim of this policy is to create safe and confidential avenues for staff and users of Wren Nursery to raise concerns and receive feedback and will result in:
This policy takes into account the provisions of the Public Interest Disclosure Act 1998 which will protect staff that raise concerns and feel they have been unlawfully treated as a result of ‘whistleblowing’, these are ‘qualifying disclosures’.
The Public Interest Disclosure Act has the following rules for making a protected disclosure:
It is not necessary for the employee to have proof that such an act is being, has been, or is likely to be, committed; a reasonable belief is sufficient.
Disclosure of information
If, in the course of your employment, you become aware of information which you reasonably believe indicates that a child is, or may be, or is likely to be, in risk of danger and/or one or more of the following may be happening, you MUST use the nursery’s disclosure procedure set out below:
Safeguarding
Harassment and victimisation
Wren Day Nursery recognises that reporting a concern can be a difficult decision. The owners and management will not tolerate the harassment or victimisation of anyone who has acted in good faith, however if the whistleblower is already undergoing a disciplinary, the procedures will not be halted as result of reporting a concern.
Confidentiality
We recognise that some staff may wish to raise an issue in confidence therefore we will, when possible, gain prior consent before revealing the identity of the whistleblower. However, staff must also appreciate that in some situations an investigation cannot be concluded without a statement from the whistleblower as evidence.
Anonymous Allegations
These will only be considered at the management’s discretion. We actively encourage anyone who would like to express a concern to put their names to it as anonymous concerns are much less powerful. When exercising our discretion, we would take into account:
Untrue Allegations
If allegations are made but after investigation are found to be untrue, we will take no action against the whistleblower providing they were:
Disciplinary action will be considered for anyone who raises a false or malicious allegation.
Guidelines
Raising a concern
If possible, concerns should be made in writing outlining the background of the concern, dates, names, places and the reason why the whistleblower is concerned. Concerns should be made expressed as soon as the whistleblower becomes aware of a breach. Whistleblowers will be expected to demonstrate sufficient grounds for the concern, although they will not be expected to prove truth. Whistleblowers will be kept up to date on the progress of their concern. Whistleblowers may ask for a representative to accompany them and support them whilst they voice their concern. This will be welcomed by the Management.
Dealing with the allegation
Any action taken by the Manager will depend on the concern, it may involve:
To protect staff and the Nursery, initial enquiries will be made to determine whether investigations are needed, and if so, in which form. Any concerns that are raised which fall into the scope of our other existing policies, for example ‘safeguarding policy’ will be referred for consideration under those procedures.
Wren Day Nursery will ensure that the complainant receives within ten working days of raising the concern:
In some high-risk situations, interim action may have already taken place, ie child protection concerns.
Contact between ourselves and the whistle-blower will be dependent on the concern raised, the potential difficulties involved, and the clarity of information provided. There may be a need for the whistleblower to provide further information. At all arranged meetings the whistleblower has the right to be accompanied by a workplace representative, colleague or personal supporter, who is not involved with any matters raised in the concern.
Wren Day Nursery will endeavour to be as supportive as possible to the whistleblower and minimise any potential difficulties associated with raising the concern. We accept that the whistleblower needs to be assured that the concern is being dealt with properly and thoroughly. Subject to any legal constraints we will inform the whistleblower of the outcome of all investigations.
Alternative methods of raising a concern
This policy is intended to give staff appropriate avenues to raise concerns, however if it is felt necessary that the concern should be dealt with externally.
Anyone wishing to raise a concern outside the Nursery must ensure they do this in a reasonable and responsible way. Concerns are protected, even if unfounded, if they are made in good faith.
Management has responsibility for the maintenance and implementation of this policy. They will maintain records of concerns made, outcomes and maintain confidentiality, where appropriate. They will ensure all necessary actions and referrals are completed.
Declaration
We require any member of staff to notify us immediately should any of the following occur which may affect their suitability to work with children:
In any cases where an individual is not suitable to work with children and their DBS presents a disqualification, employment will be terminated, and OFSTED will be notified as soon as reasonably practicable but always within 14 days.
|
This policy was adopted on |
Signed on behalf of the nursery |
Date for review |
|
October 2023 |
Aimie Luckett |
October 2024 |
STAFF RECRUITMENT POLICY
|
EYFS: 3.6, 3.9 – 3.26 |
At Wren Day Nursery we pride ourselves in providing a high quality of care and education and employ staff who are committed to that. We are vigilant in our recruitment procedures aiming to ensure that all individuals who work with and look after children here are suitable to fulfil their requirements of their role. We follow this procedure each and every time we recruit a new member of staff to join our team.
When recruiting a new member of staff, we consider all applications and are non-discriminatory in regard to marital status, age, gender, culture, religious belief or ethnic origin and base our decision purely on their suitability for the position.
When recruiting staff, we follow the safer recruitment guidance and abide by all legal requirements set out in the Early Years Foundation Stage (EYFS) and accompanying regulations.
DBS Checks
An enhanced DBS disclosure is compulsory for anyone over 16 years who has regular contact with the children. Additional checks will be completed as required for applicants from overseas. Any individual awaiting a DBS or overseas police check will not be left alone with any children/child and will not take part in any intimate care routines such as nappy changing, first aid treatment, toileting or changing of clothes.
Applicants must provide a full employment history, experience, qualifications and references. The person deemed most suitable for the position will be required to complete a DBS disclosure form. Once confirmed as suitable they will be invited for induction training and will have a three-month probationary period before a contract is offered subject to a clean enhanced DBS and satisfactory references.
In any cases of an unsuccessful clear DBS check, staff will not pass their probation and employment will be terminated.
Further to this, upon interview, two referees will be required and a verification of identity. The position at Wren is subject to satisfactory references, at the end of a successful three-month probation period, if we have only received one satisfactory reference, referees will be chased, employees will be asked for an alternative and management and HR will carefully consider all aspects before finalising their permanent employment.
Induction
We provide all new staff, students and volunteers with induction training. We believe that it is important that they understand how the setting operates and their role within it, this includes a complete tour of the house and garden highlighting health and safety procedures, allergy awareness, fire evacuation and child protection, stressing the need for confidentiality and safeguarding at all times.
The overall role of each member of staff will be discussed during their induction. Their responsibilities will vary depending on which department they will be working in and it is the duty of that manager to instruct them accordingly.
Each employee has an induction record detailing the information passed on at induction as well as remaining three-month probation. and the confidentiality agreements, safeguarding policies, Employee handbook and Health and safety policies have been shared. Employees are asked to sign their induction form stating that they have been informed of these procedures.
All room leaders must hold a relevant level 3 qualification.
An induction leaflet will be provided to all new staff members with relevant safeguarding information. They will complete a safeguarding training course within their 3-month probation and will be trained in-house in giving medication.
Ongoing support and checks
Please see separate policy on students, volunteers and agency staff.
|
This policy was adopted on |
Signed on behalf of the nursery |
Date for review |
|
August 2023 |
Aimie Luckett |
September 2024 |
|
EYFS: 3.20 – 3.26 |
At Wren Nursery, we strive to develop a highly motivated and trained workforce with the appropriate skills to effectively meet the requirements of an early year’s practice. We believe that ongoing personal and professional development is essential for the delivery of high-quality learning and development opportunities for children in their early years.
The overall quality of our nursery is underpinned by our staff having the appropriate qualifications, training, skills, knowledge, and a clear understanding of their roles and responsibilities.
We feel it is important that staff are kept up-to date with the ever-changing needs of the children and that everyone is given an equal opportunity to enhance and improve their skills and knowledge, so we support and encourage staff to achieve the training and development they need.
We have a comprehensive training and development plan to meet the needs of the setting and each individual, reviewing its content and discussing achievements and goals with staff during their supervisions, after their observations. These meetings enable us to identify individual training needs and at such time any concerns can be discussed by either party. We encourage an open and supportive relationship between managers and staff to give both sides an opportunity to air their views. We strongly promote continuous professional development, and all staff have individual training records and training plans to enhance their skills and expertise, which are based on discussions at supervision meetings and appraisal meetings. We have a training budget which is set annually and reviewed to ensure that the team gain external support and training where needed.
As of September 2023, 83% of staff are qualified to Level 3 (or equivalent) or above in a full and relevant childcare qualification. Other staff working at the nursery are either qualified to Level 2 or undertaking training. Where necessary staff will be supported to achieve a suitable level 2 qualification in Maths and English (as defined by the Department for Education on the Early Years Qualifications List) for the completion of the Early Years Educator.
To facilitate the development of staff we:
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This policy was adopted on |
Signed on behalf of the nursery |
Date for review |
|
September 2023 |
Aimie Luckett |
September 2024 |
LONE WORKING
|
EYFS: 3.1 – 3.8, 3.20-3.44 |
At Wren Nursery we minimise lone working in the room or building as best as possible, taking into consideration the age of the children, and the ability of the staff.
Although we aim to avoid lone working, there may be occasions when this isn’t always possible due to:
On the rare occasions that lone working within a room does take place we ensure that we assess how staff can manage with a variety of tasks such as:
Staff member’s responsibilities when lone working:
Management’s responsibilities when staff are lone working:
|
This policy was adopted on |
Signed on behalf of the nursery |
Date for review |
|
August 2023 |
Aimie Luckett |
September 2024 |
HEALTH AND SAFETY POLICY
|
EYFS: All safeguarding and welfare requirements, particular referencing to 3.55-3.67 |
This policy works in conjunction with:
At Wren Nursery we provide and maintain safe and healthy working conditions, equipment and systems of work for all our employees and a safe early learning environment in which children learn and are cared for. We also accept our responsibility for the health and safety of other people who may be affected by our activities.
The allocation of duties for safety matters and the particular arrangements which we will make to implement our health and safety procedures are set out within this policy and we make sufficient resources available to provide a safe environment.
Employees have a statutory duty to take care of themselves and others who may be affected by their acts or omissions.
The Management is committed to promoting the health and safety of all children and employees of the nursery and all visitors to the nursery.
The nursery will so far as is reasonably practicable, ensure that:
It is the duty of all employees:
General
We believe the risks in the nursery environment are low. To maintain the maximum protection for children, staff and parents the nursery:
All employees have the responsibility to cooperate with senior staff and the manager to achieve a healthy and safe nursery and to take reasonable care of themselves and others. Neglect of health and safety regulations/duties will be regarded as a disciplinary matter (see policy on disciplinary procedures).
Whenever a member of staff notices a health or safety issue or problem which they are not able to rectify, they must immediately report it to management. Parents and visitors are requested to report any concerns they may have to management.
Health and safety is covered in all inductions.
Health and safety arrangements
|
This policy was adopted on |
Signed on behalf of the nursery |
Date for review |
|
October 2023 |
Aimie Luckett |
October 2024 |
HEALTH AND SAFETY PROCEDURES
|
EYFS: 3.55, 3.56, 3.59, 3.61, 3.65, 3.80 |
At Wren Nursery we are committed to promoting the health and safety of all children, staff and visitors to the nursery. We take reasonable steps to ensure the safety of children, staff and others on the premises including carrying out safety checks on a daily basis in accordance with the timescales set out.
These include daily safety checks of the premises, indoors and outdoors, and all equipment and resources before the children access any of the areas. The checks are recorded and show any issues and solutions.
To promote the health and safety of all:
Risk Assessments
Regular risk assessments are completed on areas of risk as and when and are reviewed at least annually. The Nursery Risk Assessment book covers all areas as well as assessments specific to individual rooms. This book is kept out in all rooms and is easily accessible by staff, parents and visitors. Risk assessments document the hazard, who could be harmed, the seriousness of the risk and how to minimise the risk.
Risk Assessments are carried out by a designated person in the following ways:
Individual risk assessments are completed in specific circumstances, on specific activities and trips, as appropriate.
To maintain a safe and healthy environment for all we ensure that:
To maintain the safe supervision of children:
To maintain the safe supervision of children during off site trips the following procedures will be followed:
To ensure that children are protected from the sun and adverse weather conditions:
To ensure the safe arrival/collection of children from the nursery the following
procedures will be followed: (See also Late Collection Policy and Procedures)
To prevent the spread of infection the following procedures will be followed: (see illness policy)
The nursery follows the guidance provided by the Health Protection Unit on exclusion periods for infectious illness
Procedures for animals on site
Electrical equipment
Dangerous substances
All dangerous substances including chemicals are kept in locked areas out of children’s reach. All substances are kept in their original containers with their original labels attached. Safety Data Sheets (Control of Substances Hazardous to Health (COSHH)) and risk assessments are kept in the COSHH cupboard for all substances and the appropriate personal protection taken and used.
Water supplies
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This policy was adopted on |
Signed on behalf of the nursery |
Date for review |
|
October 2023 |
Aimie Luckett |
October 2024 |
|
EYFS: 3.57 |
At Wren Day Nursery, we are committed to promoting children’s health and well-being and this is of the up-most importance for us as a nursery.
Research shows that smoking, and the use of e-cigarettes has proved to be a health risk. In accordance with the EYFS and legislation, Wren operates a strict no-smoking/vaping policy within the building, premises or grounds. This applies to staff, students, parents, carers, contractors and any other visitors to the premises.
Staff accompanying children outside the nursery, are not permitted to smoke/vape. We also request that any parents/carers accompanying nursery children on outings refrain from smoking/vaping while caring for the children.
It is essential that all staff are positive role models who promote a healthy lifestyle. If staff choose to smoke/vape during breaks or around working hours, they are asked to do so away from the main entrance and premises.
We respect that smoking/vaping is a personal choice, although as an organisation we support healthy lifestyles. We follow Public Health England advice and aim to help staff and parents to stop smoking/vaping if they wish to do so, by:
|
This policy was adopted on |
Signed on behalf of the nursery |
Date for review |
|
August 2023 |
Aimie Luckett |
September 2024 |
FIRE AND EMERGENCY EVACUATION PROCEDURES
|
EYFS: 3.55 - 3.56, |
At Wren Day Nursery, we take reasonable steps to ensure the safety of children, staff and others on the nursery premises in the case of a fire or other emergency through our Fire and Emergency evacuation procedure.
Penny Shaw (owner) and Aimie Luckett (Manager) are our registered persons in charge of fire safety whose duty it is to carry out regular checks of fire alarms and equipment and record the details in the fire logbook. A fire evacuation procedure is carried out approximately every 3 months and details are recorded. Any problems encountered are noted and remedial action taken.
We ensure that nursery premises are compliant with fire safety regulations, including following any major changes or alterations to the premises. Fire extinguishers and alarms are checked annually by CHUBB; Citation conduct annual fire safety inspection.
Clear notices and legal fire exit directional signs are displayed in each area of the nursery as to the procedure to be followed in the event of a fire or the need to evacuate the building in an emergency, these also will illuminate when the power goes on. These procedures are regularly practiced by staff, students and children to ensure that they are effective and that everyone is aware of what to do in the event of a fire or the need to evacuate the building in an emergency.
All staff are aware of any Personal Emergency Evacuation Procedures (PEEP) that will need to be followed. All our staff complete annual Fire Safety and Fire Extinguisher training.
All staff and students receive full instructions on these procedures during their induction. All staff and students are made aware that the main priority during these procedures is to ensure that all children and adults are safely out of the building and accounted for.
It is every member of staff's responsibility to make sure that all fire evacuation routes are kept clear and doors unlocked at all times during the day.
|
This policy was adopted on |
Signed on behalf of the nursery |
Date for review |
|
August 2023 |
Aimie Luckett |
September 2024 |
ACCIDENT AND FIRST AID PROCEDURES
|
EYFS: 3.25, 3.45, 3.51, 3.52 |
At Wren Nursery the safety of all children is paramount, and we have measures in place to help to protect children. However, sometimes accidents do unavoidably happen.
We follow this policy and procedure to ensure all parties are supported and cared for when accidents or incidents happen; and that the circumstances of the accident or incident are reviewed with a view to minimising any future risks.
First Aid
All qualified staff members have completed a paediatric first aid training course approved by the local authority and training is updated every three years. As of August 2023, 89% of staff employed at Wren are trained in paediatric first aid.
A first aid box is kept in each room of the nursery and maintained regularly by staff within the room. These are accessible at all times with appropriate content for use with children. A first aid kit is always taken whenever we leave the nursery premises including any medication that needs to be administered in an emergency - including inhalers and piriton.
Accidents (for incidents, please see behaviour management policy)
It is possible that these situations may temporarily affect the ratios of staff to children, but at all times we will ensure that the safety of the other children is not compromised.
Accident forms will be kept for at least 21 years and three months.
We understand that we must notify OFSTED and RIDDOR in the event of any serious accident, illness or injury to, or death of, any child whilst in our care. Notification will be made as soon as is practicably possible, but in any event within 14 days of the incident occurring. We are fully aware that failure to comply with this requirement is committing an offence.
Existing injuries
If a child has sustained any kind of injury at home or away from nursery, parents must advise their Key Person when the child comes to nursery and complete the relevant existing injury form.
|
This policy was adopted on |
Signed on behalf of the nursery |
Date for review |
|
August 2023 |
Aimie Luckett |
September 2024 |
|
EYFS: 3.45, 3.46, 3.47, 3.48 |
At Wren Day Nursery we promote the good health of all children attending including oral health by:
Procedure
In the first instance if a child appears to become unwell in our care, we will take the following steps:
We request that parents/carers contact us if their child is not well enough to attend nursery, detailing the signs and symptoms so that we can alert other parents/carers (if necessary).
If a specific disease is identified eg swine flu, a separate policy will be drawn up for reference and advice according to government guidelines, displayed on the notice board and all parents/carers will be given a copy.
We will follow the transporting children to hospital procedure in any cases where children may need hospital treatment:
The nursery manager/staff member must:
In any circumstances where a child is admitted to hospital for more than 24 hours, we will notify OFSTED as soon as reasonably possible but always within 14 days.
|
This policy was adopted on |
Signed on behalf of the nursery |
Date for review |
|
August 2023 |
Aimie Luckett |
September 2024 |
MEDICATION POLICY
|
EYFS: 3.19, 3.46, 3.47 |
At Wren Nursery, we aim to support individual children with long and short-term medical needs to enable them to fully access the service that we offer. We promote the good health of children and take necessary steps to prevent the spread of infection (see sickness and illness policy).
In order to do this, we:
Medication prescribed by a doctor, dentist, nurse or pharmacist
Non-prescription medication
These procedures will in no way delay or prevent staff from seeking medical advice or assistance if they feel it is necessary. All medication will be stored appropriately, safely and in accordance with the manufacturer’s instructions, away from the children. It will be checked regularly to ensure that it is in date.
Ibuprofen will only be administered to children who have their own or where a parent can confirm the child has been administered ibuprofen before at home. We do not give children unprescribed medication such as cough syrups. Piriton will only be administered to children over 1 years old and with prior consent, this will only be in cases of an animal sting where a child may have a reaction. First aid will also take place in these cases.
Staff medication
All nursery staff have a responsibility to work with children only where they are fit to do so. Staff must not work with children where they are infectious or feel unwell and cannot meet children’s needs. This includes circumstances where any medication taken affects their ability to care for children, for example, where it makes a person drowsy.
If any staff member believes that their condition, including any condition caused by taking medication, is affecting their ability to care for children they must inform their line manager and seek medical advice. The nursery manager will decide if a staff member is fit to work, including circumstances where other staff members notice changes in behaviour suggesting a person may be under the influence of medication. This decision will include any medical advice obtained by the individual or from an occupational health assessment.
Where staff may occasionally or regularly need medication, any such medication must be kept in the person’s locker. Some medications such as epi-pens or inhalers may be stored in the room kitchen, but must be clearly labelled, stored securely and out of reach of the children at all times. It must not be kept in the first aid box and should be labelled with the name of the member of staff.
Storage
Emergency medication, such as inhalers and EpiPens, will be within easy reach of staff in case of an immediate need, but will remain out of children’s reach. Any antibiotics requiring refrigeration must be kept in a fridge inaccessible to children.
|
This policy was adopted on |
Signed on behalf of the nursery |
Date for review |
|
August 2023 |
Aimie Luckett |
September 2024 |
|
EYFS: 3.58 - 3.65 |
The nursery garden is protected by a high fence all the way round. There is a pedestrian gate for parents/carers/staff to gain entrance with a biometric fingerprint recognition system which records every occasion access is granted and can be inspected. Visitors to nursery are required to ring the doorbell and wait for a member of staff to admit them. Parents/carers should not allow anyone to gain access to the site unless accompanied by a member of staff. The only other access is via two sets of double gates, which are padlocked at all times allowing only for emergency vehicular access.
All staff must sign in and out in the official book, stating their arrival/departure time and in which department they are working. Parents/carers sign their child in/out using signing in sheets corresponding with the room the child is in. Visitors also must sign in, stating their company details (if appropriate) and the reason for their visit. At no time are visitors left unaccompanied.
If for some reason an external services provider is required to have access to parts of the nursery all staff are informed, a DBS check will be completed in advance if appropriate.
When a child starts nursery the parent/carer is asked to provide us with names of adults authorised to collect their child (this information is documented on the child’s registration forms) where possible this named person(s) will come in and meet us for future recognition. If this is not possible, we operate a password system (see late collection policy and arrivals and departures policy).
Notices are displayed reminding everyone of the need for security. Parents and staff are aware of the importance of being vigilant regarding unknown people and of ensuring that gates and doors are closed properly. Parents must not admit unknown people through the nursery gate on arrival and departure from nursery, all visitors must be admitted by a member of staff.
Children are not allowed out of the building without supervision.
|
This policy was adopted on |
Signed on behalf of the nursery |
Date for review |
|
October 2023 |
Aimie Luckett |
October 2024 |
MISSING OR LOST CHILD PROCEDURES
|
EYFS: 3.63, 3.65 |
At Wren Nursery, we take all reasonable steps to ensure the safety of children on the premises, we only release children into the care of individuals who have been notified us by the parent and have safety systems in place to ensure that children do not leave the premises unsupervised (high handles, biometric fingerprint system)
The security procedures that we have in place make missing or lost children a very unlikely event. To ensure that children are not lost while in the care of the nursery we:
In the unlikely event of a child being lost while in our care the following procedures will be followed:
In the unlikely event of a child being lost while on a trip or outing the following procedures will be followed:
In the event of a child being lost while in our care we will also:
In the event of unauthorised absence from nursery ‘Missing from education’:
It is a parent’s responsibility to keep their emergency contact details updatedIf contact cannot be established, we would assess if a home visit is required or to contact local authorities to establish all parties to investigate further.
Where a child is part of a child protection plan, or during a referral process, any absences will immediately be reported to the local authority children’s social care team to ensure the child remains safe and well.
|
This policy was adopted on |
Signed on behalf of the nursery |
Date for review |
|
September 2023 |
Aimie Luckett |
September 2024 |
LATE COLLECTION OF CHILDREN
POLICY AND PROCEDURES
|
EYFS: 3.4, 3.7, 3.63 |
At Wren Nursery, we open from 8.00 am to 18.00 daily. Sessions run from 8.30 am to 1.00 pm and from 1.00 pm to 5.30 pm. Parents/carers are able to collect their child from nursery flexibly within this time period (full fees still apply), asking them to be no later than the session end time they are booked in for. We appreciate that there are times when the late collection of children is unavoidable; however, this late collection policy applies in all circumstances.
Parents who do not collect their children by the end of a session, at whatever time of day, may be liable for additional payments. This policy applies to the late collection of children from both the morning and the afternoon sessions.
If parents are unable to collect their child on time, we ask them to follow this procedure:
In the event of parents repeatedly collecting their child late/not notifying us of the delay, they will be asked by the nursery to review their collection arrangements and incur £3 late collection charge for every 15 minute they are late.
In the unlikely event of a child not being collected from the nursery at the expected time or 30 minutes after normal finishing time, with no contact being made with the parents, the following procedure will apply:
Contact numbers:
|
Name |
Contact No |
|
The Front Door |
01926414144 |
|
Ofsted |
0300 123 4666 |
|
This policy was adopted on |
Signed on behalf of the nursery |
Date for review |
|
September 2023 |
Aimie Luckett |
September 2024 |
|
EYFS:3.7, 3.63 |
At Wren Day Nursery, we give a warm welcome and goodbye to every child and family on their arrival and departure, as well as ensuring the safety of children, parent/carers, visitors, employees, volunteers and students.
Arrivals
Parents/carers are requested to pass the care of their child to a member of staff who will ensure his/her safety (this is usually a child’s key person). Parents are required to record their child’s arrival on the signing in sheets and staff members are required to record a child’s arrival in the daily attendance register.
If the parent/carer requests the child is given medicine during the day the staff member must ensure that the medication procedure is followed (see medication policy).
Departures
A staff member must plan the departure of the child. This should include opportunities to discuss the child’s day with the parent/carer, e.g. meals, sleep time, activities, interests, progress and friendships. The parent/carer should be told about any accidents or incidents and the appropriate records must be signed by the parent/carer before departure. Where applicable, all medicines should be recovered from the medicine box/fridge after the parent/carer has arrived and handed to him/her personally. The medication policy is to be followed regarding parent/carer signature. On departure, parents taking the child must sign the child out.
If the child is to be collected by someone who is not the parent at the end of the session, there is an agreed procedure that must be followed to identify the designated person:
Please refer to the late collection policy.
Parents/carers will be informed and reminded not to allow any other person onto the premises when dropping-off or collecting, this is to ensure the safety at all times (see security policy). In the unlikely event that someone gains unauthorised access to the premises and if it feels safe to do so, a member of staff will ask the person the purpose of their visit. If needed our lockdown procedure will be initiated by staff and the police will be called. (Refer to lockdown procedure). In any cases where someone has gained unauthorised access to the premises, we will revisit our arrivals and departures procedures and risk assessment.
Arrivals and departures of visitors
For arrivals and departures of visitors the nursery requires appropriate records to be completed on entry and exit e.g. in the signing in book.
Staff, Students and Volunteers
Staff, students and volunteers are responsible for ensuring they sign themselves in and out of the building.
|
This policy was adopted on |
Signed on behalf of the nursery |
Date for review |
|
September 2023 |
Aimie Luckett |
September 2024 |
CONFIDENTIALITY POLICY
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EYFS:3.62, 3.70, 3.71 |
Wren Day Nursery has a strict code of conduct regarding confidentiality. All staff members are aware that when working at the Nursery confidential information may be shared with them concerning families and children. They understand that it is extremely important that they do not pass on this information, unless they have the permission of the person/parent concerned or it is essential for a child’s welfare in line with the Local Safeguarding Children Board and the Nursery’s Safeguarding Children Policies and Procedures.
It is the policy of the Nursery that confidential information is shared strictly on a ‘need to know’ basis and that the welfare of the child concerned will always be paramount. All confidential information is kept and stored in line with the Nursery Data Protection Policy and Procedures which complies with the Data Protection Principles set out in the Data Protection Act 1998 and amended in 2002.
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This policy was adopted on |
Signed on behalf of the nursery |
Date for review |
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October 2023 |
Aimie Luckett |
October 2024 |
GENERAL DATA PROTECTION REGULATIONS AND PRIVACY NOTICE
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EYFS: 3.70, 3.71 |
Wren Day Nursery is registered under the Data Protection Act and needs to keep certain information for processing concerning employees, students, parents and children. It is also necessary to process information so that employees can be recruited and paid and Nursery must comply with all principles that are set out in the 2018 regulations.
WHAT IS THE PURPOSE OF THIS DOCUMENT?
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Wren Day Nursery is committed to protecting the privacy and security of your personal information. This privacy notice describes how the Nursery collects and uses personal information about employees of the Nursery (“Employees”), children attending the Nursery (“Child” or “Children”) and the parents of the Children (“Parents”) (known collectively as “You” or “Your”), in accordance with the General Data Protection Regulation (GDPR). |
Wren Day Nursery is a “data controller”. This means that we are responsible for deciding how we hold and use personal information about You. We are required under data protection legislation to notify you of the information contained in this privacy notice.
This notice applies to Employees, Children and Parents. This notice does not form part of any contract of employment or other contract to provide services. We may update this notice at any time but if we do so, we will provide you with an updated copy of this notice as soon as reasonably practical.
It is important that Employees, Children and Parents read and retain this notice, together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal information about You, so that You are aware of how and why we are using such information and what Your rights are under the data protection legislation.
DATA PROTECTION PRINCIPLES
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We will comply with data protection law. This says that the personal information we hold about You must be: 1. Used lawfully, fairly and in a transparent way. 2. Collected only for valid purposes that we have clearly explained to You and not used in any way that is incompatible with those purposes. 3. Relevant to the purposes we have told You about and limited only to those purposes. 4. Accurate and kept up to date. 5. Kept only as long as necessary for the purposes we have told You about. 6. Kept securely. |
THE KIND OF INFORMATION WE HOLD ABOUT YOU
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Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). There are “special categories” of more sensitive personal data which require a higher level of protection, such as information about a person’s health or sexual orientation. |
Employees:
We will collect, store, and use the following categories of personal information about Employees:
Children:
We will collect, store, and use the following categories of personal information about Children:
We may also collect, store and use the following “special categories” of more sensitive personal information:
Parents:
We will collect, store, and use the following categories of personal information about Parents:
HOW IS YOUR PERSONAL INFORMATION COLLECTED?
Employees:
We collect personal information about Employees through the application and recruitment process, either directly from candidates or sometimes from an employment agency or background check provider. We may sometimes collect additional information from third parties including former employers, credit reference agencies or other background check agencies.
We will collect additional personal information in the course of job-related activities throughout the period of when an Employee works for us.
Children and Parents:
We collect personal information about Children and Parents from when the initial enquiry is made by the Parents, through the enrolment process and until the Children stop using the Nursery’s services.
HOW WE WILL USE INFORMATION ABOUT YOU
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We will only use Your personal information when the law allows us to. Most commonly, we will use Your personal information in the following circumstances: 1. Where we need to perform the contract we have entered into with You. 2. Where we need to comply with a legal obligation. 3. Where it is necessary for our legitimate interests (or those of a third party) and Your interests and fundamental rights do not override those interests. We may also use Your personal information in the following situations, which are likely to be rare: 1. Where we need to protect Your interests (or someone else’s interests). 2. Where it is needed in the public interest or for official purposes. |
Situations in which we will use Employee personal information
We need all the categories of information in the list above (see Employee section within the Paragraph entitled ‘The Kind of Information We Hold About You’) primarily to allow us to perform our contracts with Employees and to enable us to comply with legal obligations. The situations in which we will process Employee personal information are listed below.
Some of the above grounds for processing will overlap and there may be several grounds which justify our use of an Employee’s personal information.
Situations in which the Nursery will use personal information of Children
We need all the categories of information in the list above (see Children section within the Paragraph entitled ‘The Kind of Information We Hold About You’) primarily to allow us to perform our obligations (including our legal obligations to Children. The situations in which we will process personal information of Children are listed below.
Situations in which the Nursery will use personal information of Parents
We need all the categories of information in the list above (see Parents section within the Paragraph entitled ‘The Kind of Information we Hold About You’) primarily to allow us to perform our contracts with Parents and to enable us to comply with legal obligations. The situations in which we will process personal information of Parents are listed below.
If Employees and Parents fail to provide personal information
If Employees and Parents fail to provide certain information when requested, we may not be able to perform the respective contracts we have entered into with Employees and Parents, or we may be prevented from complying with our respective legal obligations to Employees, Children and Parents.
Change of purpose
We will only use Your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use Your personal information for an unrelated purpose, we will notify the Employee, Child or Parent, as is appropriate in the circumstances, and we will explain the legal basis which allows us to do so.
Please note that we may process an Employee’s, a Child’s or a Parent’s personal information without their respective knowledge or consent, as relevant to the circumstances, in compliance with the above rules, where this is required or permitted by law.
HOW WE USE PARTICULARLY SENSITIVE PERSONAL INFORMATION
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”Special categories” of particularly sensitive personal information require higher levels of protection. We need to have further justification for collecting, storing and using this type of personal information. We have in place an appropriate policy document and safeguards which we are required by law to maintain when processing such data. We may process special categories of personal information in the following circumstances: 1. In limited circumstances, with Employee or Parent explicit written consent. 2. Where we need to carry out our legal obligations or exercise rights in connection with Employee employment. 3. Where it is needed in the public interest, such as for equal opportunities monitoring or in relation to our occupational pension scheme. Less commonly, we may process this type of information where it is needed in relation to legal claims or where it is needed to protect an Employee, a Child or a Parents’ interests (or someone else’s interests) and the Employee, Child or Parent as is appropriate is not capable of giving consent, or where the Employee or Parent has already made the information public. |
The Nursery’s obligations as an employer
We will use particularly sensitive personal information of Employees in the following ways:
Do we need Employee consent?
We do not need the consent of Employees if we use special categories of personal information in accordance with our written policy to carry out our legal obligations or exercise specific rights in the field of employment law. In limited circumstances, we may approach Employees for their written consent to allow us to process certain particularly sensitive data. If we do so, we will provide Employees with full details of the information that we would like and the reason we need it, so that Employees can carefully consider whether they wish to consent. Employees should be aware that it is not a condition of their contract with the nursery that they agree to any request for consent from us.
INFORMATION ABOUT CRIMINAL CONVICTIONS
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We may only use information relating to criminal convictions where the law allows us to do so. This will usually be where such processing is necessary to carry out our obligations and provided we do so in line with our data protection policy. Less commonly, we may use information relating to criminal convictions where it is necessary in relation to legal claims, where it is necessary to protect the interests of You (or someone else’s interests) and You are not capable of giving your consent, or where an Employee or a Parent, as is relevant to the circumstances, has already made the information public. |
We envisage that we will hold information about criminal convictions.
We will only collect information about criminal convictions if it is appropriate given the nature of the role and where we are legally able to do so, which includes but is not limited to Disclosure and Barring Service (“DBS”) checks. Where appropriate, we will collect information about criminal convictions as part of the recruitment process or we may be notified of such information directly by you in the course of you working for us. We will use information about criminal convictions and offences in the following ways:
We are allowed to use your personal information in this way to carry out our obligations. We have in place an appropriate policy and safeguards which we are required by law to maintain when processing such data.
AUTOMATED DECISION-MAKING
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Automated decision-making takes place when an electronic system uses personal information to make a decision without human intervention. We are allowed to use automated decision-making in the following circumstances:
1. Where we have notified Employees or Parents of the decision and given the Employee of the Parent as is appropriate 21 days to request a reconsideration. 2. Where it is necessary to perform the contract with an Employee or a Parent and appropriate measures are in place to safeguard the Employee’s, the Child’s or the Parent’s rights as is appropriate. 3. In limited circumstances, with explicit written consent from the Employee or the Parent, as is appropriate, and where appropriate measures are in place to safeguard Employee or Parent rights. If we make an automated decision on the basis of any particularly sensitive personal information, we must have either explicit written consent from an Employee or a Parent as is appropriate, or it must be justified in the public interest, and we must also put in place appropriate measures to safeguard an Employee or a Parents rights as is relevant in the circumstances. |
You will not be subject to decisions that will have a significant impact on You based solely on automated decision-making, unless we have a lawful basis for doing so and we have notified the Employee or the Parent as is appropriate in the circumstances.
DATA SHARING
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We may have to share Employee, Child or Parent data with third parties, including third-party service providers and other entities in the group. We require third parties to respect the security of Your data and to treat it in accordance with the law. |
Why might the Nursery share Employee, Child or Parent personal information with third parties?
We will share Your personal information with third parties where required by law, where it is necessary to administer the working relationship with You or where we have another legitimate interest in doing so.
Which third-party service providers process my personal information?
”Third parties” includes third-party service providers (including contractors and designated agents), local authorities, regulatory bodies, schools and other entities within our group. The following third-party service providers process personal information about you for the following purposes:
We will share personal data regarding your participation in any pension arrangement operated by a group company with the trustees or scheme managers of the arrangement in connection with the administration of the arrangements.
How secure is my information with third-party service providers and other entities in our group?
All our third-party service providers and other entities in the group are required to take appropriate security measures to protect Your personal information in line with our policies. We do not allow our third-party service providers to use Your personal data for their own purposes. We only permit them to process Your personal data for specified purposes and in accordance with our instructions.
What about other third parties?
We may share Your personal information with other third parties, for example in the context of the possible sale or restructuring of the business. In this situation we will, so far as possible, share anonymised data with the other parties before the transaction completes. Once the transaction is completed, we will share Your personal data with the other parties if and to the extent required under the terms of the transaction.
We may also need to share Your personal information with a regulator or to otherwise comply with the law.
DATA RETENTION
How long will you use my information for?
We will only retain Your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Details of retention periods for different aspects of your personal information are available in our retention policy which is available from the manager. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of Your personal data, the purposes for which we process Your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances we may anonymise Your personal information so that it can no longer be associated with You, in which case we may use such information without further notice to You. Once you are no longer an Employee, or a Child benefiting from the Nursery’s services or a Parent, as is appropriate, we will retain and securely destroy your personal information in accordance with [our data retention policy OR applicable laws and regulations].
RIGHTS OF ACCESS, CORRECTION, ERASURE, AND RESTRICTION
Your duty to inform us of changes
It is important that the personal information we hold about You is accurate and current. Please keep us informed if Your personal information changes during your working relationship with us.
Your rights in connection with personal information
Under certain circumstances, by law You have the right to:
If You want to review, verify, correct or request erasure of Your personal information, object to the processing of Your personal data, or request that we transfer a copy of Your personal information to another party, please contact the manager in writing.
No fee usually required
You will not have to pay a fee to access Your personal information (or to exercise any of the other rights).
What we may need from You
We may need to request specific information from You to help us confirm your identity and ensure Your right to access the information (or to exercise any of Your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
RIGHT TO WITHDRAW CONSENT
In the limited circumstances where You may have provided Your consent to the collection, processing and transfer of Your personal information for a specific purpose, You have the right to withdraw Your consent for that specific processing at any time. To withdraw Your consent, please contact [the manager]. Once we have received notification that You have withdrawn Your consent, we will no longer process Your information for the purpose or purposes You originally agreed to, unless we have another legitimate basis for doing so in law.
CHANGES TO THIS PRIVACY NOTICE
We reserve the right to update this privacy notice at any time, and we will provide You with a new privacy notice when we make any substantial updates. We may also notify You in other ways from time to time about the processing of your personal information.
If you have any questions about this privacy notice, please contact the Nursery Manager
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This policy was adopted on |
Signed on behalf of the nursery |
Date for review |
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October 2023 |
Alethea Slee |
October 2024 |
PHOTOGRAPHY AND FILMING
POLICY AND PROCEDURES
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EYFS: 3.4 |
Throughout the Nursery, staff members, students and children are encouraged to take photographs and record videos for a variety of general purposes such as:
In addition, photographs and videos may from time to time also be used for:
We recognise that it is important to have clear policies and procedures in place in order to safeguard children, for confidentiality reasons and to ensure that photographs and videos are used only for the purposes intended and with the full and informed consent of parents.
The following policy and procedures will therefore be used for the taking, use and storage of photographs and videos of children:
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This policy was adopted on |
Signed on behalf of the nursery |
Date for review |
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October 2023 |
Aimie Luckett |
October 2024 |
STUDENT/VOLUNTEERS/AGENCY POLICY
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EYFS: 3.6, 3.10, 3.13, 3.21, 3.30, |
At Wren Nursery we are committed to sharing good practice with those wishing to pursue a career or volunteer in childcare. We welcome students and volunteers to join our team and gain experience within our nursery for a period of time or placement.
STUDENTS
We only offer placements to students after discussions with the appropriate tutors and the establishment of close links with the college, training provider or school. We will accept no more than 3 students at a time.
VOLUNTEERS
We recognise the benefits that volunteers can bring to the nursery and in return we hope to give volunteers an opportunity to share their skills in a different environment and to undertake new experiences.
A volunteer is not employed by Wren Day Nursery and will not have a contract of employment with us. All volunteers over the aged of 16 must apply for an enhanced Disclosure and Barring (DBS) check. These checks will be conducted before any volunteer starts their time within the nursery.
AGENCY
On some occasions, there may be times of need where we may require a temporary, agency staff to support us with ensuring we meet our staff: child ratios. All agency staff must present an enhanced Disclosure and Barring (DBS) check.
Our policy for students/volunteers/agency:
All students/volunteers and agency will undergo an induction and nursery tour; at this time, they will be asked to provide emergency contact details, they will have the opportunity to discuss relevant health and safety policies; be informed of the fire and evacuation procedure; be informed of confidentiality, whistleblowing, mobile phone policy and the importance of safeguarding. An induction leaflet will be provided to all staff students/volunteers and agency with relevant safeguarding information.
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This policy was adopted on |
Signed on behalf of the nursery |
Date for review |
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October 2023 |
Aimie Luckett |
October 2024 |
INTERNET AND EMAIL USAGE POLICY
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EYFS: 3.1-3.8 |
Our Intent
This Policy describes the rights and responsibilities of staff using resources, such as computers, tablets, the internet, landline and mobile telephones, and other electronic equipment. It explains the procedures you are expected to follow and makes clear what is considered acceptable behaviour when using them. These devices are a vital part of our business and should be used in accordance with our policies in order to protect children, staff and families.
The Internet and e-mail resources in place at the Nursery are intended for the business use of employees using them.
This policy is in conjunction with:
Security and passwords
All electronic devices will be password protected. Passwords for our systems are confidential and must be kept as such. You must not share any passwords with any other person outside of those employed by Wren Nursery
Use of the internet and email
Inappropriate use of the internet and e-mail is not permitted. ‘Inappropriate’ encompasses, but is not restricted, to the following:
Inappropriate use of the internet or email would be considered a disciplinary offence and the nursery disciplinary procedures would be followed when dealing with this. The Nursery Manager will decide, if necessary, what is ‘inappropriate’, although common sense and discussion with Department Managers should be the first recourse.
We expect all staff to use their common sense and good business practice when using email. As email is not a totally secure system of communication and can be intercepted by third parties, external email should not normally be used in relation to confidential transactions. Emails must not be used to send abusive, offensive, sexist, racist, disability-biased, sexual orientation based or defamatory material, including jokes, pictures or comments which are potentially offensive. Such use may constitute harassment and/or discrimination and may lead to disciplinary action up to and including summary dismissal. If you receive unwanted messages of this nature, you should bring this to the attention of your manager.
Internet access
Extreme care should be taken when using the internet to ensure users do not accidentally enter sites which may be inappropriate. If you do so, you must report this immediately to the Nursery Manager. The use of social networking sites such as Facebook, Bebo, Twitter, etc, are not permitted on Nursery computers, unless work related. The sharing of sensitive information on social network sites, that breach confidentiality, questions a person’s commitment to safeguarding children or brings the company into disrepute could be considered to be a disciplinary offence and would be treated as such, whether this was whilst at work or outside of work.
Each employee has a responsibility to report any misuse of the internet or email. By not reporting such knowledge, the employee will be considered to be collaborating in the misuse. Each employee can be assured of confidentiality when reporting misuse.
Personal use of the internet, email and telephones
Any use of our electronic communication systems (including email, internet and telephones) for purposes other than the duties of your employment is not permitted.
Disciplinary action will be taken where:
Data protection
When using any of our systems employees must adhere to the requirements of the General Data Protection Regulation 2018 (GDPR). For more information see our Data Protection and Confidentiality Policy.
Downloading or installing software
Employees may not install any software that has not been cleared for use by the manager onto our computers or systems. Such action may lead to disciplinary action up to and including summary dismissal in serious cases.
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This policy was adopted on |
Signed on behalf of the nursery |
Date for review |
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October 2023 |
Aimie Luckett |
October 2024 |
MOBILE TELEPHONE/CAMERA AND SMARTWATCH
POLICY AND PROCEDURES
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EYFS: 3.1 – 3.8 |
This policy should be used in conjunction with our online safety and acceptable IT use policies, to ensure children are kept safe when using the nursery devices online.
Our intent
It is our intention to provide an environment in which children, parents and staff are safe from images being recorded and inappropriately used, in turn eliminating the following concerns:
1) Staff being distracted from their work with children.
2) The inappropriate use of mobile phone cameras around children.
Procedures
Smartwatches
At Wren Day Nursery we want to ensure our children receive quality care and education with staff being attentive during their working hours. We also recognise that there are many health benefits for the use of smart watches such as counting steps and heart rate and we are more than happy for staff to use these. To ensure the safe wearing of smart watches, staff must:
Parent/carer use of mobile phones or cameras
Parents/carers are kindly asked to refrain from using their mobile telephones/cameras whilst in the nursery or when collecting or dropping off their children. Our team will ask any parents/carers using their phone inside the nursery premises to finish the call or take the call outside. We do this to ensure all children are safeguarded and the time for dropping off and picking up is a quality handover opportunity where we can share details about your child.
Parents/carers are requested not to allow their child to wear or bring in devices that may take photographs or record videos or voices. This ensures all children are safeguarded and also protects their property as it may get damaged or misplaced at the nursery.
Photographs and videos
At Wren Nursery we recognise that photographs and video recordings play a part in the life of the nursery. We ensure that any photographs or recordings taken of children in our nursery are only done with prior written permission from each child’s parent/carer and only share photos with parents in a secure manner. We will obtain this permission when each child is registered.
We ask for individual permissions for photographs and video recordings for a range of purposes including use in the child’s learning journey; for display purposes; for promotion materials including our nursery website, brochure and the local press and the different social media platforms we use. We ensure that parents/carers understand that where their child is also on another child’s photograph, but not as the primary person, that may be used in another child’s learning journey. If a parent/carer is not happy about one or more of these uses, we will respect their wishes and find alternative ways of recording their child’s play or learning.
During special events, e.g. Christmas or leaving parties, staff may produce group photographs or videos to distribute to parents/carers on request. In this case we will gain individual permission for each child before the event. This will ensure all photographs taken are in line with parental choice. We ask that photos of events such as Christmas parties are not posted on any social media websites/areas.
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This policy was adopted on |
Signed on behalf of the nursery |
Date for review |
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October 2023 |
Aimie Luckett |
October 2024 |
SOCIAL NETWORKING POLICY
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EYFS: 3.1-3.8 |
Social media is a large part of the world we live in and as such at Wren Nursery we need to make sure we protect our children by having procedures in place to ensure the safe use.
We use Facebook to share posts/pictures of the nursery and the space we have as well as to post updates/reminders and links to best practice.
In order to safeguard children, we ensure:
Staff use of social media
Staff must be aware of their responsibilities to the nursery when using social networking sites such as Facebook. Our confidentiality policy must be adhered to at all times, even outside of working hours.
When using social networking sites such as Facebook or Instagram we ask staff:
It is important to maintain your status as a childcare worker and respect Wren Day Nursery's professional service and provision, by abstaining from online friendships with parents currently attending the nursery; this ensures respect for the privacy of staff and the families and children we care for.
Disciplinary action will result if the nursery is brought into disrepute.
All electronic communications between staff and parents/carers should be professional and take place via the official nursery communication channels, e.g. work emails, Famly App and phone numbers. This is to protect staff, children and parents.
Parents and visitors’ use of social networking
We promote the safety and welfare of all staff and children and therefore ask parents and visitors not to post, publicly or privately, information about any child on social media sites such as Facebook, Instagram and Twitter. We ask all parents and visitors to follow this policy to ensure that information about children, images and information do not fall into the wrong hands.
We ask parents not to:
We ask parents to:
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This policy was adopted on |
Signed on behalf of the nursery |
Date for review |
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October 2023 |
Aimie Luckett |
October 2024 |
BABYSITTING POLICY
Historically it has not been uncommon for nursery staff to offer babysitting services to nursery clients, outside of nursery working hours. This policy has been implemented to provide clarification of some points regarding private arrangements between staff and parents/carers.
The nursery has a duty to safeguard all children whilst on our premises and in the care of our staff, but this duty does not extend to private arrangements between staff and parents/carers outside of nursery hours.
Uniform: Staff members are not permitted to wear their nursery uniform during babysitting activities.
Tax: Staff members are themselves fully responsible for any tax consequences that private babysitting may or may not cause.
We would like to make it COMPLETELY TRANSPARENT that staff are bound by contract of the Confidentiality Policy and the Data Protection Act that they are unable to discuss any issues regarding Wren Day Nursery, other staff members, parents or other children.
Should it be found that any staff member has discussed anything relating to the matters above, this will result in gross misconduct and the staff member will be instantly dismissed.
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This policy was adopted on |
Signed on behalf of the nursery |
Date for review |
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October 2023 |
Aimie Luckett |
October 2024 |
ADVERSE EVENTS/ EXTREME WEATHER
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EYFS: 3.55 |
At Wren Day Nursery we have an adverse weather policy in place to ensure our nursery is prepared for all weather conditions such as snow, ice, fog and flooding. We will remain open for children who are already here or are able to get here should the appropriate number of staff be able to get to nursery. Should the severity increase, management reserve the right to deem conditions unsuitable with regards to safe collection of children from nursery and will notify parents of closure and request collection as soon as possible. Unfortunately, if we have to close the nursery due to events outside of our control, usual nursery fees will apply, even if the nursery has to close early or remain closed for a period of time.
If parents are delayed due to extreme weather conditions, we ask that you inform us as soon as possible and keep us as updated as you can about your journey. If you are unable or choose not to bring your child into nursery due to adverse weather conditions please call us as soon as possible, normal nursery fees will apply. We will not take children outdoors where we judge that weather conditions make it unsafe to do so.
Flood
There is always a danger of flooding from adverse weather conditions or through water and central heating systems. We cannot anticipate adverse weather; however, we can ensure that we take care of all our water and heating systems through regular maintenance and checks to reduce the option of flooding in the way.
If flooding occurs during the nursery day, the management team will make a decision based on the severity and location of this flooding. It may be deemed necessary to follow the same procedure as the fire evacuation procedure. Should any room/location be assessed as unsafe through flooding, the nursery will move the children to a safe location and will provide alternative arrangements.
Electricity
If the electricity goes off due to adverse event/extreme weather, we have a mobile number for Penny that can be used to make contact with the nursery - 07854603537.
Heating
If our heating goes off, we will make every effort to contact parents for them to collect their children in the unlikely event that the premises drop below the safe level of 16 degrees centigrade.
Snow or other severe weather
If high snowfall, or another severe weather condition such as dense fog is threatened during a nursery day then the manager will take the decision as to whether to close the nursery. This decision will consider the safety of the children, their parents and the staff team. In the event of a planned closure during the nursery day, we will contact all parents to arrange for collection of their child.
In the event of staff shortages due to snow or other severe weather, we will contact all available off duty staff and/or agency staff and group the children differently until they are able to arrive. If we are unable to maintain statutory ratio requirements after all avenues are explored management will review the children at the setting and take into account key workers when sending children home. We will always ensure we work within the requirements. If we feel the safety, health or welfare of the children is compromised then we will take the decision to close the nursery.
Heat wave
Staff will make day-to-day decisions about the length of time spent outside depending on the strength of the sun. Children will not be allowed in direct sunlight between 11.00am – 3.00pm on hot days and there will be plenty of cool, water activities provided indoors. Shaded areas are provided to ensure children are able to still go out between 11.00am-3.00pm in hot weather, cool down or escape the sun should they wish or need to.
As previously specified in our Health and safety procedures section, to ensure that children are protected from the sun and adverse weather conditions:
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This policy was adopted on |
Signed on behalf of the nursery |
Date for review |
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October 2023 |
Aimie Luckett |
October 2024 |
PREVENT DUTY, RADICALISATION AND PROMOTING BRITISH VALUES
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EYFS: 3.1-3.8 |
This organisation is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
Extremism/radicalisation is defined in the Counter Extremism Strategy 2015 as “the vocal or active opposition to our fundamental values, including the rule of law, individual liberty and the mutual respect and tolerance of different faiths and beliefs. We also regard calls for the death of members of our armed forces as extremist”.
Children can be exposed to different views and receive information from various sources. Some of these views may be considered radical or extreme. Radicalisation is the way a person comes to support or be involved in extremism and terrorism. It’s a gradual process so young people who are affected may not realise what’s happening. From 1st July 2015, all schools, registered early years childcare providers and registered later years childcare providers are subject to a duty under section 26 of the Counterterrorism and Security Act 2015, in the exercise of their functions, to have “due regard to the need to prevent people from being drawn into terrorism”.
Radicalisation is a form of harm. Signs of radicalisation may be:
Alongside this we will be alert to any early signs in children and families who may be at risk of radicalisation, on which we will act, and document all concerns when reporting further. Any concerns of radicalisation will be referred to the Police. This duty is known as the Prevent duty.
Wren Day Nursery take Safeguarding very seriously, therefore, to ensure we adhere to and achieve the Prevent duty we will;
This Policy is intended to serve as a guidance for Practitioners to recognise the signs of those who are at risk and also to inform parents of our legal requirement to put this policy into operation.
Staff Responsibilities
Cultivating British Values
The best way to help children resist extremist views or challenge views such as creationism is to teach them to think critically and become independent learners, which is fundamental to the Characteristics of Effective Learning and Teaching embedded in the EYFS.
We endeavour to support our children through the EYFS by providing playful learning opportunities to help them develop positive diverse and communal identities, as well as their well-being, their empathy and emotional literacy, while continuing to take action to eradicate inequalities, bullying, discrimination, exclusion, aggression and violence; all of which fosters and secures, children’s pro-social behaviours and responsible citizenship and real sense of belonging.
What to do if you suspect that children are at the risk of radicalisation
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Signed on behalf of the nursery |
Date for review |
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October 2023 |
Aimie Luckett |
October 2024 |
FOOD PLAY
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EYFS: 3.65 |
At Wren Day Nursery we ensure any food we use for play with the children is carefully supervised. We will also use the following procedures to ensure children are kept safe:
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This policy was adopted on |
Signed on behalf of the nursery |
Date for review |
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October 2023 |
Aimie Luckett |
October 2024 |
CRITICAL INCIDENT
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EYFS: 3.1-3.2, 3.55,3.56, 3.63 |
At Wren Day Nursery we understand we need to plan for all eventualities to ensure the health, safety and welfare of all the children we care for. With this in mind, in addition to our Adverse Events policy, we have a critical incident policy in place to ensure our nursery is able to operate effectively in the case of a critical incident. These include:
If any of these incidents, impact on the ability of the nursery to operate, we will contact parents via phone/email at the earliest opportunity.
Burglary
The management of the nursery follow a lock up procedure which ensures all doors and windows are closed and locked before vacating the premises.
The first staff on site will always check the premises as they arrive in the morning. Should they discover that the nursery has been broken into they will follow the procedure below:
Abduction or threatened abduction of a child:
We have secure safety procedures in place to ensure children are safe while in our care, including safety from abduction. Staff must be vigilant at all times and report any persons lingering around nursery property immediately. All doors and gates to the nursery are locked and cannot be accessed unless staff members allow individuals in. Parents enter the building via secure biometric gate and are reminded on a regular basis not to allow anyone into the building whether they are known to them or not (see Security Procedures policy).
Children will only be released into the care of a designated adult (see arrivals and departures policy for more details). Parents are requested to inform the nursery of any potential custody battles or family concerns as soon as they arise so the nursery is able to support the child. The nursery will not take sides in relation to any custody battle and will remain neutral for the child. If an absent parent arrives to collect their child, the nursery will not restrict access unless a court order is in place. Parents are requested to issue the nursery with a copy of these documents should they be in place.
If a member of staff witnesses an actual or potential abduction from nursery, we have the following procedures which are followed immediately:
Bomb threat/terrorism attack
If a bomb threat is received at the nursery, the person taking the call will record all details given over the phone as soon as possible and raise the alarm calling 999 and then Stoneleigh Park Security Gate: 02476 696642. Management will follow the fire evacuation procedure or as directed by the emergency services to ensure the safety of all on the premises. In the event that there is a threat outside of property either outside the main gates or inside the garden, all rooms are required to take children to the following points and await management instruction:
Other incidents
All incidents will be managed by the manager on duty and all staff will co-operate with any emergency services on the scene. Any other incident that requires evacuation will follow the fire plan. Other incidents e.g. no water supply will be dealt with on an individual basis taking into account the effect on the safety, health and welfare of the children and staff in the nursery.
The nursery manager will notify Ofsted in the event of a critical incident as soon as practicably possible but always within 14 days.
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This policy was adopted on |
Signed on behalf of the nursery |
Date for review |
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October 2023 |
Aimie Luckett |
October 2024 |
HOT DRINK POLICY
At Wren Day Nursery we aim to work together to create a happy community where all children, parents and staff do their best and achieve great things; we aim to work in partnership with parents, carers and professionals providing a focus for discussing the issue of hot drinks scalds. We aim to recognise dangers of hot drinks and take action to avoid/remove the risks, ensuring there are clear expectations – removing doubt and uncertainty.
Hot drinks are the number one cause of scalds among under-fives. They pose a potentially serious risk to young children and can scald a young child 15 minutes after it’s been made. Our priority is to ensure that we avoid/remove risk of injury from spillage of a hot drink. At the same time, there are times when adults (staff, parents and other visitors) enjoy hot drinks and their wellbeing is improved by having them.
This policy aims to lay down guidelines to ensure that the preparation and consumption of hot drinks at Wren Day Nursery poses no risk to children.
Particular care must be taken if transporting drinks down the corridor or around Wren Nursery, no children must be present on the route of the hot drink being transported.
If an enclosed container is not available, hot drinks must remain outside the main rooms where children do not have access to them.
All gates leading to these areas must be closed at all times.
Hot drinks may be consumed in an open mug in the kitchen and office areas, where no children are permitted.
Parents drinks
At some events involving parents (e.g. open mornings etc.), staff or those leading the event may wish to serve hot drinks. It may be possible to serve drinks safely to adults, and we aim to use disposable travel cups where possible. If no enclosed container is available an open mug must stay in the same areas as for staff, away from children. If separate spaces cannot be organised, then no hot drinks can be served. It may be possible to serve cold drinks instead.
Subject to risk assessment, preparation of drinks for special events may take place in the staff kitchen or the main kitchen.
Staff responsible for organising or supporting parent events, or hosting visitors, must ensure that parents and visitors understand and follow guidance on hot drinks to ensure children’s safety.
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This policy was adopted on |
Signed on behalf of the nursery |
Date for review |
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October 2023 |
Aimie Luckett |
October 2024 |
TOILET TRAINING POLICY
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EYFS: Section 1 |
At Wren Day Nursery, we aim to support children’s health, wellbeing, and development by promoting effective toilet training at an appropriate time. We aim to work in partnership to support families in toilet training and understand that doing so enables us to use similar approaches at nursery and home to maintain consistency.
We aim to support children in all areas of their development at their own pace. Toilet training can be a daunting experience for both parents and children, and we will do all we can to support families in this by offering advice, guidance and discussions. We will ensure we identify each individual child’s needs and meet these. Staff will also consider a child’s fluid intake during toilet training.
Children may become distressed and upset during toilet training and at Wren we will not rush or force children to use the toilet; it is important to ensure you do not pressure your child into toilet training and remember that all children learn at a different pace. Accidents are to be expected during toilet training.
Signs of readiness for toilet training:
It is important to remember that children do not have to show these signs before toilet training and that toilet training can be started at any time or age. There are different ways that children can begin their toilet journey, and this can be from a young age. Therefore:
In the Baby Room, for under twos, we will:
In the Toddler Room, for two-three year olds:
In this room, children have self-access to child-sized toilets with small steps. At this stage we will:
In the Preschool Junior room and Preschool room, for three years and over:
By the time your child is in Preschool Junior room, they may already be toilet trained and continuing to develop their confidence in this.
For children that move into the Preschool Junior Room in nappies, we will:
If your child is in pants during their time in the Preschool Junior Room, we will:
Across the nursery we will ensure:
How we will support parents and how we ask parents to support us:
Children with additional needs:
Some children with additional needs may not show reliable signs of awareness of bowel or bladder movements and may be developing at a different rate to other children of a similar age. This does not mean toilet training should be delayed but may require a different approach. Non-verbal children can be provided with communication cards to express their interest or need for a nappy change or use of the toilet.
Alongside parents, we work in partnership with outside agencies such as health visitors, IDS (Integrated Disability Service), occupational health and physiotherapists for those children who may require an individualised care plan for toileting. We will put requirements in place for children that have specific needs for their training such as supporting rails or specific pottys/training seats.
Please do not hesitate to speak to your key person or the staff within your room if you have any questions or queries; we can also signpost you to other services such as a Health Visitor should you wish to.
For more advice and support, including bedwetting, constipation and bowel and bladder issues, please access:www.eric.org.uk or call ERIC’s Helpline (0845 370 8008).
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This policy was adopted on |
Signed on behalf of the nursery |
Date for review |
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October 2023 |
Aimie Luckett |
October 2024 |
RISK ASSESMENT AND SAFETY CHECKS
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EYFS: 3.55, 3.56, 3.59, 3.61, 3.65, 3.80 |
At Wren Day Nursery we take all reasonable steps to ensure the safety of children, staff and others on the premises to minimise risks.
Risk assessments
Risk assessments document the hazards/aspects of the environment that needs to be checked on a regular basis. These include who could be harmed, existing controls, the seriousness of the risk/injury and any further action needed to control the risk.
The nursery carries out written risk assessments for all indoor and outdoor areas that are updated at least annually – these are also reviewed as and when new hazards/risks are identified, and as new equipment/resources are purchased. They cover potential risks to children, staff and visitors at the nursery and can be found in each room.
We also complete a visual opening up check by the first member of management in and each room completes an indoor check and outdoor check on a daily basis. The checks are recorded and show any issues and solutions. Any newly identified risks are logged and reported to management to assess the risk and identify actions moving forward. Staff in each room assess risks on an on-going basis throughout the day.
All staff are in-house trained in the risk assessment process to ensure understanding and compliance of how they manage risks. All outings away from the nursery are individually risk assessed and adequately staffed with paediatric first aid trained practitioners.
All outings away from the nursery are individually risk assessed. For more details refer to the visits and outings policy.
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This policy was adopted on |
Signed on behalf of the nursery |
Date for review |
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October 2023 |
Aimie Luckett |
October 2024 |
ANIMAL HEALTH AND SAFETY
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EYFS: 3.65 |
At Wren Nursery, we recognise the value animals/pets can bring to the emotional needs of children and adults. Caring for animals/pets also gives children the opportunity to learn how to be gentle and responsible for others and supports their learning and development. At Wren we have 1 dog (Luna), 2 cats (Teddy and Billy) and lots of hens.
Our safety procedures are:
Visits to farms
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This policy was adopted on |
Signed on behalf of the nursery |
Date for review |
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October 2023 |
Aimie Luckett |
October 2024 |
VISITS/OUTINGS/TRIPS
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EYFS: 3.25, 3.65, 3.66, 3.67 |
At Wren Nursery, we offer children a range of local outings including walks and visits off the premises. We believe that planned outings and visits complement and enhance the learning opportunities inside the nursery environment and extend children’s experiences. We always seek parental permission for children to be included in such outings.
This policy is used in conjunction with:
Agricultural site walks
We aim to provide children with opportunities they may not experience at home and are fortunate enough to be situated on a large agricultural park. We use this to explore nature, we allow children risk assessed freedom whilst teaching them about road safety and boundaries when out and about.
Procedures for an agricultural site walk:
Procedures for an off-site trip
Visits and outings are planned using the following procedures along with any local/national guidelines, whatever the length or destination of the visit:
Use of vehicles for outings
If a vehicle is used for outings the following procedures will be followed:
Lost children
In the event of a child being lost, the Lost or Missing Child Procedure will be followed. Any incidents or accidents will be recorded in writing and Ofsted will be contacted and informed of any incidents as soon as practicably possible but always within 14 days.
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This policy was adopted on |
Signed on behalf of the nursery |
Date for review |
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October 2023 |
Aimie Luckett |
October 2024 |
SUPERVISION OF CHILDREN
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EYFS: 3.29 |
At Wren Nursery we have suitable staffing arrangements to meet the needs of all children and ensure their safety. The nursery manager is responsible for all staff, students, volunteers and agency staff receiving information on health and safety policies and procedures in the nursery in order to ensure they are adequately supervising the children, including whilst they are eating.
Supervision
We ensure that children are always supervised adequately, whether children are in or out of the building. We ensure this by:
Although we always aim to supervise each and every child, there may be times where accidents or incidents occur without being witnessed by a member of staff.
We understand that children must take calculated risks and every child has a different ability and experience when taking risks. Our staff are able to know the children and can identify the calculated risk for that individual child.
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This policy was adopted on |
Signed on behalf of the nursery |
Date for review |
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September 2023 |
Aimie Luckett |
September 2024 |
SUN CARE POLICY
At Wren Day Nursery we are committed to ensuring that all children are fully protected from the dangers of too much sun and UV rays. Severe sunburn in childhood can lead to the development of malignant melanoma (the most dangerous type of skin cancer) in later life.
We follow guidance from the weather and UV level reports and use the following procedures to keep children safe and healthy in the sun:
It is recommended that all sunscreens should be:
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This policy was adopted on |
Signed on behalf of the nursery |
Date for review |
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June 2023 |
Aimie Luckett |
June 2024 |
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